Pre-Owned 2018 Buick Encore Sport Touring

  • VIN: KL4CJ1SBXJB558999
  • Stock: RKBB1161

Disclaimer:

JIm Ellis Disccount, if listed, is available to all purchasers without condition.

Details


Basic Info

  • Exterior:
    Includes (CM5) Black Carbon Metallic lower exterior accent color, Paint code W700S.
  • Drivetrain:
    Front Wheel Drive
  • Interior:
    EBONY, CLOTH WITH LEATHERETTE SEAT TRIM
  • Transmission:
    Automatic
  • Engine:
    ECOTEC Turbo 1.4L VVT DOHC 4 Cyl. Engine
  • Fuel Efficiency:
    25 CITY / 33 HWY
  • Mileage:
    89,750

Key Features

  • Android Auto
  • Apple CarPlay
  • Backup Camera
  • Bluetooth
  • Fog Lights
  • Keyless Entry
  • Power Seats
  • Satellite Radio Ready
  • Side-Impact Air Bags
  • Sport Touring
  • Sunroof / Moonroof
  • WiFi Hotspot

History Report

Description

JUST ARRIVED! 2018 BUICK ENCORE SPORT TOURING LOW MILES SUNROOF SUPER CLEAN! WOW! What a sharp little SUV! Check out this beautiful silver 2018 Buick Encore Sport Touring! Exceptionally clean inside and out, with LOW MILEAGE and GREAT SERVICE HISTORY! SPORT TOURING PACKAGE! Gorgeous alloy wheels, sporty styling, power SUNROOF, automatic transmission, comfortable interior, and excellent fuel economy! WELL MAINTAINED! GREAT CONDITION! This Encore looks fantastic and offers the perfect combination of comfort, reliability, and affordability! GREAT PRICE RANGE! LOW MILES! SUPER CLEAN! Perfect for a first-time buyer, daily commuter, or anyone looking for a stylish, affordable SUV! FRESH ARRIVAL! DON'T MISS THIS ONE! JIM ELLIS BUICK GMC MALL OF GEORGIA FAMILY OWNED SINCE 1971! Welcome to Jim Ellis Buick GMC Mall of Georgia! Thank you for taking the time to view one of our quality pre-owned vehicles. Since 1971, our family has been committed to What this vehicle includes:

Buick Interior Protection Package ($175 value)

  • All-Weather Floor Mats
  • Color-Keyed Carpeted Cargo Mat

Preferred Equipment Group 1SH

  • Remote Vehicle Starter System
  • Encore Sport Touring Package
  • Front Fog Lamps

Convenience

  • Cruise control with steering wheel mounted controls. Set it and forget it. Road trips used to be stressful, until cruise control set the pace. Simply set the desired speed using the steering wheel mounted controls and it will maintain that speed without driver intervention. This can help minimize driver fatigue and improve overall fuel economy. Resting your right foot is right at your fingertips thanks to cruise control with steering wheel mounted controls.

Safety and Security

  • Rear camera - Watching your back! The rear camera helps you see obstacles and hazards you otherwise couldn't by showing enhanced images of what is behind you. The rear camera is an extra set of eyes that's both convenient and safe.
  • Brake assist - Stop right there. Something jumps out into the middle of the road and you need to stop now! With brake assist, you will. It uses the speed of the brake pedals travel to sense panic braking, then applies all available power to boost your stopping power. Brake assist can stop the accident before it is one.

Technology and Telematics

  • Smart device mirroring - Smartphone, meet smart car. You can control your device through your vehicle's infotainment system. Smart device mirroring brings together safety and convenience by making it easier to find what you're looking for while keeping your eyes on the road.
  • Mobile hotspot - WiFi on the fly. Connect your devices to the Internet through your vehicles private mobile hotspot and take the internet wherever your journey takes you, without eating up your data allowance. Find the hotspot with mobile hotspot.
EMISSIONS, FEDERAL REQUIREMENTS, ENGINE, ECOTEC TURBO 1.4L VARIABLE VALVE TIMING DOHC 4-CYLINDER SEQUENTIAL MFI, TRANSMISSION, 6-SPEED AUTOMATIC, ELECTRONICALLY-CONTROLLED WITH OVERDRIVE, QUICKSILVER METALLIC, BLACK CARBON METALLIC LOWER EXTERIOR ACCENT COLOR, SEATS, FRONT BUCKET, EBONY, CLOTH WITH LEATHERETTE SEAT TRIM, AUDIO SYSTEM, BUICK INFOTAINMENT SYSTEM, AM/FM STEREO, SIRIUSXM, LPO, BUICK INTERIOR PROTECTION PACKAGE, MOONROOF, POWER, TILT-SLIDING, LPO, ALL-WEATHER FLOOR MATS, LPO, CARGO MAT, COLOR-KEYED CARPETED Come on in to Jim Ellis Buick GMC Mall of Georgia today at 3600 Buford Dr Buford GA 30519 or call to schedule a test drive!

Vehicle Details

Exterior

  • Tires, P215/55R18 all-season, blackwall
  • Tire, compact spare 16" (40.6 cm), located under cargo floor
  • Luggage rack, side rails, roof-mounted
  • Fascias, front and rear accent color includes rocker moldings
  • Headlamps, halogen
  • Fog lamps, front
  • Lamp, center high-mounted stop/brake (CHMSL)
  • Glass, acoustic, laminated windshield
  • Glass, deep-tinted
  • Windshield, solar absorbing
  • Mirrors, outside heated power-adjustable, body-color, manual-folding with turn signal indicators
  • Door handles, body-color with chrome strips
  • Wipers, front intermittent with pulse washers
  • Wiper, rear intermittent
  • Vehicle protection, corrosion preventative

Interior

  • Assist handle, rear
  • QuietTuning Buick exclusive process that consists of acoustically enhanced windshield and side glass, along with numerous noise canceling acoustic treatments to reduce, block and absorb noise and vibration to create a quiet interior cabin
  • Noise control system, active noise cancellation
  • Seat adjuster, driver 6-way power with manual recline and power lumbar adjustment
  • Seat adjuster, front passenger 2-way manual
  • Seatback, passenger flat-folding
  • Storage, front passenger underseat
  • Seat, rear 60/40 split-bench, folding
  • Headrests, 2-way adjustable, up/down
  • Door sill plate cover, front
  • Steering column, tilt and telescopic, adjustable
  • Steering wheel, leather-wrapped 3-spoke, color-keyed with theft-deterrent locking feature
  • Steering wheel controls, mounted audio and phone interface controls
  • Driver Information Center enhanced, 4.2" multi-color display, includes tachometer, speedometer, trip odometer, fuel level, coolant temperature, oil life monitor, battery and compass
  • Instrumentation, outside temperature display, located on audio system
  • Oil life monitoring system
  • Cruise control, electronic with set and resume speed
  • Theft-deterrent system, electrical, unauthorized entry
  • Air filter, particle
  • Defogger, rear-window, electric
  • Shift knob, satin silver and chrome
  • Glovebox, dual
  • Power outlet, 120-volt located on the rear of center console (Included and only available with (PCW) Safety Package.)
  • Mirror, inside rearview manual day/night with tilt (Included and only available with (C67) single-zone air conditioning or (C4P) semi-automatic single-zone air conditioning.)
  • Visors, driver and front passenger illuminated vanity mirrors, covered
  • Lighting, interior, dimming instrument panel cluster
  • Lighting, interior, overhead courtesy lamp
  • Lighting, interior, rear cargo compartment lamp
  • Cargo storage, tray under rear floor
  • Cargo cover, rear, stowable and removable

Entertainment

  • Audio system feature, 6-speaker system
  • Antenna, roof-mounted

Mechanical

  • Engine, ECOTEC Turbo 1.4L Variable Valve Timing DOHC 4-cylinder sequential MFI (138 hp [102.9 kW] @ 4900 rpm, 148 lb-ft of torque [199.8 N-m] @ 1850 rpm)
  • Axle, 3.53 final drive ratio
  • Drivetrain, front-wheel drive (FWD models only.)
  • Alternator, 130 amps
  • Suspension, Ride and Handling
  • Steering, power, variable effort, electric
  • Capless Fuel Fill
  • Exhaust system, rear exit
  • Exhaust tip, styled stainless-steel
  • Mechanical jack

Safety

  • Brakes, 4-wheel antilock, 4-wheel disc
  • StabiliTrak, stability control system
  • Daytime Running Lamps, separate cavity, LED
  • Air bags, frontal and knee for driver and front passenger, side-impact seat-mounted and roof rail for front and rear outboard seating positions (Always use safety belts and child restraints. Children are safer when properly secured in a rear seat in the appropriate child restraint. See the Owner's Manual for more information.)
  • Air bag, Passenger Sensing System, sensor indicator inflatable restraint, front passenger/child presence detector
  • Safety belt, 3-point, driver with load limiter, height adjustable
  • Safety belt, 3-point, front passenger with load limiter, height adjustable
  • Safety belts, 3-point rear, all seating positions
  • Restraint provisions, child, Isofix 2 point only, point/latch includes 3 top tether points
  • Buick Connected Access with 10 years of standard connectivity which enables services such as, Vehicle Diagnostics, Dealer Maintenance Notification, Buick Smart Driver, Marketplace and more; EFFECTIVE WITH SALES STARTING 5/1/2018. (Limitations apply. Not transferable. Standard connectivity available to original purchaser for ten years from the date of initial vehicle purchase for model year 2018 or newer Buick vehicles. See onstar.com for details and further plan limitations. Connected Access does not include emergency or security services. Availability and additional services enabled by Connected Access are subject to change.)
  • Rear Vision Camera
  • Door locks, child security rear, manual
  • Tire Pressure Monitoring System, manual learn
  • Horn, dual note tone

Tech Specs

  • Vehicle Name: Buick Encore
  • Body Style: Sport Utility Vehicle
  • Drivetrain: Front Wheel Drive
  • EPA Classification: 2WD Sport Utility Vehicle
  • Passenger Capacity: 5
  • Passenger Volume: 92.8
  • Base Curb Weight: 3237
  • EPA Greenhouse Gas Score:
  • Tons/yr of CO2 Emissions @ 15K mi/year: 6.3
  • Fuel Economy Est-Combined: 28
  • EPA Fuel Economy Est - City: 25
  • EPA Fuel Economy Est - Hwy: 33
  • Dead Weight Hitch - Max Trailer Wt.:
  • Dead Weight Hitch - Max Tongue Wt.:
  • Wt Distributing Hitch - Max Trailer Wt.:
  • Wt Distributing Hitch - Max Tongue Wt.:
  • Engine Order Code: LUV
  • Engine Type: Turbocharged I4
  • Displacement: 1.4/83
  • Fuel System: Electronic Fuel Injection
  • SAE Net Horsepower @ RPM: 138 @ 4900
  • SAE Net Torque @ RPM: 148 @ 1850
  • Trans Order Code: MNK
  • Trans Type: 6
  • Trans Description Cont.: Automatic
  • Trans Description Cont. Again:
  • First Gear Ratio (:1): - TBD -
  • Second Gear Ratio (:1): - TBD -
  • Third Gear Ratio (:1): - TBD -
  • Fourth Gear Ratio (:1): - TBD -
  • Fifth Gear Ratio (:1): - TBD -
  • Sixth Gear Ratio (:1): - TBD -
  • Reverse Ratio (:1): - TBD -
  • Clutch Size:
  • Final Drive Axle Ratio (:1): 3.53
  • Transfer Case Gear Ratio (:1), High:
  • Transfer Case Gear Ratio (:1), Low:
  • Cold Cranking Amps @ 0° F (Primary): - TBD -
  • Maximum Alternator Capacity (amps): 130
  • Total Cooling System Capacity: 6.9
  • Suspension Type - Front: Independent MacPherson Strut
  • Suspension Type - Rear: Torsion Beam
  • Suspension Type - Front (Cont.): w/Coil Springs
  • Suspension Type - Rear (Cont.): w/Coil Springs
  • Shock Absorber Diameter - Front: N/A
  • Shock Absorber Diameter - Rear: N/A
  • Stabilizer Bar Diameter - Front: - TBD -
  • Stabilizer Bar Diameter - Rear:
  • Front Tire Order Code: RAK
  • Rear Tire Order Code: RAK
  • Spare Tire Order Code: RVZ
  • Front Tire Size: P215/55R18
  • Rear Tire Size: P215/55R18
  • Spare Tire Size: Compact
  • Front Wheel Size: 18" x - TBD -
  • Rear Wheel Size: 18" x - TBD -
  • Spare Wheel Size: 16" x - TBD -
  • Front Wheel Material: Aluminum
  • Rear Wheel Material: Aluminum
  • Spare Wheel Material: Steel
  • Steering Type: Pwr Rack & Pinion
  • Steering Ratio (:1), Overall: 16.0
  • Lock to Lock Turns (Steering): 2.72
  • Turning Diameter - Curb to Curb: 36.7
  • Turning Diameter - Wall to Wall: N/A
  • Brake Type: Pwr
  • Brake ABS System: 4-Wheel
  • Disc - Front (Yes or ): Yes
  • Disc - Rear (Yes or ): Yes
  • Front Brake Rotor Diam x Thickness: 11.8 x 1.0
  • Rear Brake Rotor Diam x Thickness: 10.6 x 0.5
  • Drum - Rear (Yes or ):
  • Rear Drum Diam x Width:
  • Fuel Tank Capacity, Approx: 14.0
  • Front Head Room: 39.58
  • Second Head Room: 38.78
  • Front Leg Room: 40.82
  • Second Leg Room: 35.75
  • Front Shoulder Room: 54.18
  • Second Shoulder Room: 52.55
  • Front Hip Room: 51.65
  • Second Hip Room: 50.08
  • Wheelbase: 100.60
  • Length, Overall: 168.41
  • Width, Max w/o mirrors: 69.85
  • Height, Overall: 65.26
  • Track Width, Front: 60.62
  • Track Width, Rear: 60.62
  • Min Ground Clearance: 6.22
  • Rear Door Opening Height: - TBD -
  • Rear Door Opening Width: - TBD -
  • Cargo Area Length @ Floor to Seat 1: - TBD -
  • Cargo Area Length @ Floor to Seat 2: - TBD -
  • Cargo Area Length @ Floor to Seat 3: - TBD -
  • Cargo Area Width @ Beltline: - TBD -
  • Cargo Box Width @ Wheelhousings: - TBD -
  • Cargo Box (Area) Height: - TBD -
  • Liftover Height: - TBD -
  • Cargo Volume to Seat 1: 48.40
  • Cargo Volume to Seat 2: 18.80
  • Cargo Volume to Seat 3: - TBD -
  • Model Group: Encore
  • Vehicle Segment: Subcompact Sport Utility
  • Vehicle Type: Sport Utility
  • Engine Displacement Units: 1.4
  • Engine Camshaft: DOHC
  • Engine Block Type: iron
  • Engine Cylinder Count: 4
  • Engine Valve Count: 4
  • Country of Origin: South Korea To Be Determined Passenger Car, Mpv & Truck

Details

  • Driver Air Bag
  • Passenger Air Bag
  • Front Side Air Bag
  • Rear Side Air Bag
  • Front Head Air Bag
  • Rear Head Air Bag
  • A/C
  • Security System
  • AM/FM Stereo
  • ABS
  • 4-Wheel Disc Brakes
  • Cruise Control
  • Rear Defrost
  • Child Safety Locks
  • Front Wheel Drive
  • 4 Cylinder Engine
  • Turbocharged
  • Floor Mats
  • Gasoline Fuel
  • Daytime Running Lights
  • Keyless Entry
  • Power Door Locks
  • Heated Mirrors
  • Power Mirror(s)
  • Power Driver Seat
  • Pass-Through Rear Seat
  • Split Bench Seat
  • Power Steering
  • Adjustable Steering Wheel
  • Tires - Front Performance
  • Tires - Rear Performance
  • Temporary Spare Tire
  • Traction Control
  • 6-Speed A/T
  • Aluminum Wheels
  • Power Windows
  • Intermittent Wipers
  • A/T
  • Satellite Radio
  • MP3 Capability
  • Fog Lamps
  • Privacy Glass
  • Steering Wheel Audio Controls
  • Immobilizer
  • Integrated Turn Signal Mirrors
  • Driver Vanity Mirror
  • Passenger Vanity Mirror
  • Driver Illuminated Vanity Mirror
  • Passenger Illuminated Visor Mirror
  • Driver Adjustable Lumbar
  • Leather Steering Wheel
  • Rear Spoiler
  • Transmission w/Dual Shift Mode
  • Tire Pressure Monitor
  • Bluetooth Connection
  • Telematics
  • Remote Engine Start
  • Back-Up Camera
  • Stability Control
  • Keyless Start
  • Auxiliary Audio Input
  • Cargo Shade
  • Passenger Air Bag Sensor
  • Knee Air Bag
  • WiFi Hotspot
  • Smart Device Integration
  • Requires Subscription

Payment Options

Customer Reviews

Overall Rating 4.7 Out of 5
Based on 198 customer reviews
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Fred Lovette

Fred Lovette

Sales Consultant
117 Reviews
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Morris Walker

Morris Walker

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88 Reviews
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Nick Jean-Gilles

Nick Jean-Gilles

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32 Reviews
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Fred Lovette

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Nick Jean-Gilles

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Richard Nourie

Richard Nourie

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5 | 18 Reviews
Chris Reyes

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5 | 14 Reviews
Cristian Prado

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5 | 7 Reviews
Otis Louden

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Craig Ebel

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Richard Newton

Richard Newton

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David Estrella

David Estrella

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4.9 | 47 Reviews
Dmytro Darahan

Dmytro Darahan

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4.8 | 19 Reviews
Ben Atuegwu

Ben Atuegwu

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4.7 | 52 Reviews
Fred Lovette

Fred Lovette

Sales Consultant
Recent Reviews

Oct 11, 2026

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Prompt and responsive each time I reached out.

Prompt and responsive each time I reached out. Thanks for a great experience buying a car

Sep 19, 2026

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From the frist call to the completion of the sale,Fed and

From the frist call to the completion of the sale,Fed and Sam were complete pros

Jul 06, 2026

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This dealership makes you feel at home, very welcomed.

This dealership makes you feel at home, very welcomed. The people who work there are very courteous and helpful. They take that extra step to make sure you're satisfied.

Jun 19, 2026

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Fred was very knowledgeable and provided great customer

Fred was very knowledgeable and provided great customer service, the transaction was fast and easy. We were given great advice about the warranty and was only offered services that made sense for our purchase. The entire team was friendly and responsive

Dec 10, 2025

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Greeted promptly by sales associate.

Greeted promptly by sales associate. Vehicle was ready for delivery and the paperwork process was quick and straightforward.

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Morris Walker

Morris Walker

Sales Consultant
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Dealership Experience 11 years 9 months
Industry Experience 23 years 4 months
I am from Baton Rouge, LA. The New Orleans Saints is my favorite team. I love to play golf and go deep sea fishing when I am not selling a car. I have two sons and two grandchildren who are the apple of my eye! My favorite vehicle is a GMC Sierra 1500. I mentor with Big Brother & Big Sisters of Atlanta in my spare time. I really love animals especially dogs. I love to connect and getting to know people.
Recent Reviews

Sep 18, 2026

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I had the most pleasurable experience possible at a

I had the most pleasurable experience possible at a dealership !!! Morris was my Salesman and he was on his game. He was very professional but also down to earth person. He answered every question that I had and just an all around good salesman ! I had a fun time and lots of laughs with Sami as I give him fits as most buyers try to do when purchasing a vehicle. I think he had as much fun as I did. The entire team that I dealt with was very friendly and willing to help in any way I needed.. Thanks especially to Morris, Sami and Ken (finance dept).

Jun 06, 2026

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I recently purchased a 2023 GMC Sierra through Morris

I recently purchased a 2023 GMC Sierra through Morris Walker, and the experience was fantastic. Morris provided outstanding service from start to finish—professional, knowledgeable, and easy to work with. If I decide to purchase another GMC in the future, I will definitely go back to him. Thank you, Morris!

Apr 09, 2026

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Everything and everyone was fast, extremely helpful and

Everything and everyone was fast, extremely helpful and I’ll be back. Thank you, Jeremiah Gooden

Jan 20, 2026

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Excellent experience!

Excellent experience! My visit was on time and all the issues were covered. The service department is great!

Jan 16, 2026

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Enjoyed working with them on pricing and trade in by cell

Enjoyed working with them on pricing and trade in by cell phone before deciding to drive 100 miles to dealership….very transparent on structuring a deal and no surprises once we arrived.

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Nick Jean-Gilles

Nick Jean-Gilles

Sales Consultant
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Dealership Experience 2 years 4 months
Industry Experience 7 years 9 months
Born and raised in Providence, RI. Graduated college with a bachelor degree in Business Marketing 2015 and moved south and loved it ! Hobbies Basketball and Sneakers and of course FOOD . Customer service is my thing i will ALWAYS go above and beyond for my customers and my phone is ALWAYS on no matter time or day. Come in and ask for Nick and get your next new car !
Recent Reviews

Apr 24, 2026

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Nick was a great salesman and very friendly.

Nick was a great salesman and very friendly. Also our finance manager was very helpful and genuine.

Apr 13, 2026

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Nick at Jim Ellis Buick GMC is fantastic.

Nick at Jim Ellis Buick GMC is fantastic. He is professional and excellent to work with. He went above and beyond to ensure my car buying experience was easy. Keep doing great work, Nick!

Mar 31, 2026

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Nick made this an easy experience .

Nick made this an easy experience . Got me in the car that I wanted . I live quite a way from the dealership but Nick helped me get approved and kept in communication the whole time and even got the car delivered to me . I definitely recommend Jim Ellis GMC at the mall of GA and Nick is your guy!

Jan 23, 2026

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Outstanding experience, the dealership was professional

Outstanding experience, the dealership was professional and transparent. The finance specialist Jovan and Sales professional Nick made the process easy and stress-free; highly recommend

Jan 09, 2026

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Excellent customer service.

Excellent customer service. The sales person, Nick, Jean-Gilles, and the manager were both very personal and knowledgable. they made the process much easier. love the purchase

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Richard Nourie

Richard Nourie

Internet Sales Manager
Recent Reviews

Jul 11, 2026

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Sami and the sales team have always been great to work

Sami and the sales team have always been great to work with and James in service has also always been great to work with when the vehicles I have owned needed repairs or service. Thank you to them all. Kevin A.

Jul 01, 2026

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I have chosen to do business with Jim Ellis GMC Mall,

I have chosen to do business with Jim Ellis GMC Mall, Georgia for the last 10 years. They are an amazing dealership outstanding service Dept.! you will not be disappointed! Also, they have a great selection of vehicles!

Feb 27, 2026

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Jim Ellis made the process easy.

Jim Ellis made the process easy. Your dealership provided a “high end” experience. Your employees were very helpful.

Feb 23, 2026

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Very professional.

Very professional. They treated me very well. I love the service. Great,awesome, the best

Jan 27, 2026

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Jim Ellis dealership was easy to work with and the

Jim Ellis dealership was easy to work with and the purchase of my truck went very smooth. I first made contact with the internet manager, Richard Nouris, who assisted with getting me the numbers I requested. Then salesman Victor Harris, closed the deal like a boss! Victor was personable, knowledgeable and overall cared about my purchase experience. He was forthcoming, transparent and did not pressure me to make any hasty decisions. I highly recommend the Jim Ellis dealership, especially using Victor as the salesman, and would buy another vehicle from them anytime.

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Chris Reyes

Chris Reyes

Sales Consultant
Recent Reviews

Oct 11, 2026

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Excellent Dealership to buy from.

Excellent Dealership to buy from. Loved the attention and professionalism of the staff. I would highly recommend this dealership.

Sep 30, 2026

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Nice dealership!

Nice dealership! I worked with Chris Reyes and he was great. Explained everything well and got me the best deal possible. Thanks for helping me get in my new truck and I look forward to visiting Jim Ellis GMC in the future!

May 13, 2026

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The buying process was very smooth.

The buying process was very smooth. They were able to get me in and out quickly

Apr 15, 2026

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The process was quick and easy.

The process was quick and easy. Everyone there made sure you are comfortable and taken care of

Apr 10, 2026

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Charles P is really good, always kept me updated and

Charles P is really good, always kept me updated and always took good care of me when I had to get my truck serviced/fixed

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Cristian Prado

Cristian Prado

Sales Consultant
Recent Reviews

Oct 10, 2025

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Cristian Prado was absolutely outstanding.

Cristian Prado was absolutely outstanding. Listened & exceeded my expectations with ease. So professional & respectful. The whole team was easy to deal with. Couldn't ask for better! Thank you all & love my car!

Sep 18, 2025

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Outstanding service from these men including Cristian

Outstanding service from these men including Cristian Prada . I would recommend skim Ellis to everyone and the Buick Envista Avenir. Love my car!

Sep 12, 2025

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I was pleased with how well they worked together to

I was pleased with how well they worked together to complete my paperwork. Will trade with them again in the future.

Sep 02, 2025

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This dealership was awesome!

This dealership was awesome! All the guys were super!Will be back! Christian was very patient and listened to what our needs were! I will definitely be sending people to these guys! Love my car!

Jul 30, 2025

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All the people I dealt with were awesome.

All the people I dealt with were awesome. They were nice, knowledgeable, and honest. I felt like I made the right decision on my vehicle.

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Otis Louden

Otis Louden

Sales Consultant
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Dealership Experience 2 years 1 months
Industry Experience 26 years 7 months
Recent Reviews

Apr 22, 2026

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I met several employees and never felt pressured to buy

I met several employees and never felt pressured to buy at any time. Otis Louden is a great salesman and was very comfortable to work with.

Apr 03, 2026

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We had a great experience at Jim Ellis!

We had a great experience at Jim Ellis! Otis was incredibly helpful and knowledgeable about the vehicle, making the entire process smooth and stress-free. Ken was also fantastic during the financing portion. He explained everything clearly and made it easy to understand our options. Overall, everything was excellent, and we truly appreciated the great customer service from start to finish!

Jan 20, 2026

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I had a great experience working with Otis.

I had a great experience working with Otis. He was patient, transparent, and genuinely personable throughout the entire process. I never felt pressured, and he made sure everything was clear from start to finish. Highly recommend!

Jan 17, 2026

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Friendly and professional.

Friendly and professional. Answered all my questions and move me through the process quickly and easily

Aug 01, 2025

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We had a wonderful experience at Jim Ellis GMC and we

We had a wonderful experience at Jim Ellis GMC and we LOVE our new Yukon Denali! Every person we encountered was excellent to work with.

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Craig Ebel

Craig Ebel

Sales Consultant
Contact Me
Dealership Experience 16 years 4 months
Industry Experience 25 years 8 months
I'm imported from Detroit and received a B.S. in Management at Madonna University in Livonia, Michigan. My family and I are grateful for being a part of the local North Georgia community since 1998. I believe in treating people the way that I would like to be treated myself and enjoy helping others.
Recent Reviews

Nov 12, 2026

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Great service.

Great service. Craig was a great listener to all the things I needed for the car

Oct 25, 2026

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The car has a problem with the air conditioning.

The car has a problem with the air conditioning. I took it in for service, but the problem was not fixed. The car also has an alignment issue. I would like both problems to be properly diagnosed and repaired.

Sep 06, 2026

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It was great, everyone was extremely nice and friendly.

It was great, everyone was extremely nice and friendly. Craig and Javon were very helpful and patient throughout the whole process. Thanks again gentlemen!!

Aug 28, 2026

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They were professional and fair.

They were professional and fair. The team was easy to work with and presented the vehicle as advertised.

Jul 25, 2026

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Disappointed, I was sent an estimate, but when I went to

Disappointed, I was sent an estimate, but when I went to pay, it was significantly higher! The charges were inflated from the estimate… Why send an estimate if it’s not valid! It’s not rocket science, oil change & fuel filter… Those are the same charges every time…. When I asked about why, I didn’t get a straight answer…. The service writer acted like it’s normal to do that… That’s just not good customer service…

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Richard Newton

Richard Newton

Sales Consultant
Recent Reviews

Sep 18, 2026

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Called ahead and Richard had the vehicle ready for a test

Called ahead and Richard had the vehicle ready for a test drive. Richard was very polite and knowledgeable. After deciding to make the purchase the transaction was very smooth. Vehicle has been great and although used, it came with a 12 month 12k bumper to bumper warranty. Would definitely revisit for any future vehicle needs.

Aug 27, 2026

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Very easy to do business The financial team was also very

Very easy to do business The financial team was also very easy to work with on this transaction

May 26, 2026

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Quick and easy Richard was very personable and friendly.

Quick and easy Richard was very personable and friendly. He offered a test drive, had the vehicle I was interested in pulled up for my arrival and had it cleaned after purchase. The day after he even arranged a service technician to check my vehicle out at my home. Great customer service. Finance was quick and easy. I was in and out of the dealership in about an hour.

Apr 04, 2026

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Smooth Easy to do business with Both salesman as well as

Smooth Easy to do business with Both salesman as well as finance manager Richard Nouri is excellent to do business with

Feb 19, 2026

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Amazing purchase experience!

Amazing purchase experience! Richard was ready to go when I arrived at the dealership. He explained the features of my new GMC Sierra 2500HD Denali! Easy process in the finance department and love my new truck! Thank you Jim Ellis Team for allowing me to experience the best!

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David Estrella

David Estrella

Sales Consultant
Recent Reviews

Oct 03, 2026

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Went to look at a truck that turned out not to be what I

Went to look at a truck that turned out not to be what I wanted. David Estrella came to my rescue and found another on the lot and worked with me to get the price right. Go see David, he made my experience better than any other truck buying adventure I’ve had. I was in and out in time for family activity plans. You won’t regret it.

Sep 19, 2026

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David was awesome!

David was awesome! This was my first time buying a car, and he made the whole process so much easier and less stressful. He was super helpful, answered all my questions, and really took care of me. I definitely recommend David if you’re looking for a car!

Aug 24, 2026

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paperwork was super fast, easy and stress free.

paperwork was super fast, easy and stress free. Never thought buying a car would be this simple.

Aug 22, 2026

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He was polite, he listened, and I could tell he actually

He was polite, he listened, and I could tell he actually cared about getting me the best deal instead of just closing a sale. I told him my budget going in, and somehow he came in under it. I still can’t believe that happened. No pressure, no games, just straight up honesty the whole way through. Five stars doesn’t even feel like enough. If I could give David a 6, I would. He’s got a customer for life now.

Aug 15, 2026

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I turned my lease in yesterday to get into a new one, and

I turned my lease in yesterday to get into a new one, and honestly, it was the easiest car buying experience I’ve ever had. David reached out to me on my cell before I even walked into the dealership, which already told me he was going to take care of me. He was polite, he listened, and I could tell he actually cared about getting me the best deal instead of just closing a sale. I told him my budget going in, and somehow he came in under it. I still can’t believe that happened. No pressure, no games, just straight up honesty the whole way through. Five stars doesn’t even feel like enough. If I could give David a 6, I would. He’s got a customer for life now. See you in three years for my next one, David! If you’re heading to Jim Ellis, do yourself a favor and ask for David.

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Dmytro Darahan

Dmytro Darahan

Sales Consultant
Recent Reviews

Oct 11, 2026

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Prompt and responsive each time I reached out.

Prompt and responsive each time I reached out. Thanks for a great experience buying a car

Oct 08, 2026

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Excellent customer service!

Excellent customer service! He was vert responsive to any questions from start to finish of the purchase

Sep 17, 2026

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Very professional and efficient Salesperson was

Very professional and efficient Salesperson was knowledgeable and the financing staff was professional I would buy from them again

Aug 19, 2026

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The staff was very polite and professional.

The staff was very polite and professional. They addressed all of our concerns and quickly resolved them.

Jul 31, 2026

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Just good people and prices That's it thats the truth

Just good people and prices That's it thats the truth thank you No So long and God bless

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Ben Atuegwu

Ben Atuegwu

Sales Consultant
Recent Reviews

Sep 24, 2026

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Everything went smooth Ben and Sam did a fantastic job,

Everything went smooth Ben and Sam did a fantastic job, from start to finish, everything went smoothly

Sep 18, 2026

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The car it is infested full of roaches.

The car it is infested full of roaches. Have to be more carful, to help costumers

Jun 20, 2026

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Our buying experience at Jill Ellis Buick was

Our buying experience at Jill Ellis Buick was exceptional. Ben, our salesman, delivered outstanding service and ensured we were comfortable throughout the entire process. The Used Car Sales Manager, Jason Hunter, also checked in with us to confirm we were satisfied with the level of service provided. Additionally, Ken Wang from the finance department was excellent—he explained every detail clearly, ensured we fully understood the financing, and guided us seamlessly through each step. We truly appreciate the professionalism and care shown by the entire team.

Jun 01, 2026

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I was able to negotiate a great price.

I was able to negotiate a great price. However, as a result, the dealer decided to REMOVE the tonneau cover that was on the truck at the initial test drive, and in photos in the vehicles listing..... immediately after I paid for the vehicle.

Sep 28, 2025

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David and the team were awesome to work with.

David and the team were awesome to work with. Very friendly and outgoing. They really try to get you a good deal!

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Jim Ellis Buick GMC Mall Of Georgia 34.08066, -83.98696.