Welcome to Jim Ellis Buick GMC Mall of Georgia!

Quick in and out. Staff was excellent and Monica was very helpful and very nice

Quick in and out. Staff was excellent and Monica was very helpful and very nice

I have several concerns regarding my recent service experiences at your dealership: Incomplete Repair: I waited over a month for a replacement part to arrive. However, rather than installing the new part as agreed, the team repaired the existing one. The issue has not been fully resolved, as the component is still not functioning at its original standard. Lack of Communication: My vehicle was kept overnight without prior notification or consent, for what was a minor repair. Interior Damage: Upon retrieving my vehicle, I discovered a new scratch on the interior body panel that was not present before the service. Recurring Issues: Unfortunately, this is not an isolated incident. Each time my vehicle has been brought in for service, additional issues have arisen as a result of the work performed. I would appreciate the opportunity to discuss these matters and reach a satisfactory resolution.

Every time there is always something messed up during service. Poor communication. Without informing me, kept my car overnight. Made scratch in my car. And main thing, i came for one part replacement and they didn't replaced and kept old one only.

Victor was very professional and helpful to my need in purchasing this car! Coundnt ask for a better sale consultant on buying a car! Definitely a class act!!!!

I purchased a 2026 Buick Envista and the customer service was top tier!! David Estrella welcomed me in and got the deal done! He was professional, explained everything well and was just amazing all around. 10/10 I highly recommend go see David and the team.

Jim Ellis GMC specifically 5the service department is always providing great customer care everytime I have gone for an oil change, tune-up, or maintenance needs. Mr. Floystrop has plated a huge part of my decision to return. He is professional, knowledgeable, courteous, friendly with great communication skills. I highly recommend Jim Ellis and more specifically, Mr. Floystrop. He is number one in my book!

James was thorough communicative listened to my concerns and issues. They accomplished most of what they could (barring supplie chain issues). They got my car back to me sooner than expected.

No problem with service received. The quality of care from this team was/is exceptional. Really

This dealership makes you feel at home, very welcomed. The people who work there are very courteous and helpful. They take that extra step to make sure you're satisfied.

I have bought several cars from the Jim Ellis dealership ... Craig Ebel ... and very pleased with all my visits and dealings/purchases.

Always making sure you are taken care of!! Love this dealership!!

Great just a little pricey A little pricey compared with other dealers that offer a free wash after