Welcome to Jim Ellis Buick GMC Mall of Georgia!

I live Jim Ellis overall. I had transferred everything from Rick Hendrick GMC in Duluth to Jim Ellis Mall of Georgia a few years ago, but there has been one or two times that were complex due to multiple different people saying different things about my warranty (all approved vy GMC).

Always a great experience when we come here. James is the best! Always a great experience when we come here. James is the best! I only come to Jim Ellis and James

Fast oil change. In and out quickly. Everyone was very friendly and helpful. That's it

James was very helpful on his day off coordinating with me on the completion and pick up of my vehicle

Always a pleasure. This may have been the fastest oil change so far at 50 minutes. Very smooth operation. I have bought 7 vehicles from the Buford Jim Ellis since 2016 and will not go anywhere else.

My experience is always excellent. James Stecker is one of many reasons why I buy and service our GMC Yukon from Jim Ellis mall of Georgia

The service team at GMC Mall of Georgia were awesome. They took care of my AT4.

Quick and easy Scheduling and drop off was smooth. Team member communicated well while car was being services and was within time estimations for me to pick up

Exceptional Customer Service and a Fantastic Buying Experience! My experience with this dealership was outstanding from beginning to end. Morris Walker was our initial point of contact and was extremely helpful in getting us started on our vehicle search. When we returned to complete the purchase, Morris was unavailable at the time, but David Estrella and Jason Hunter immediately stepped in and provided seamless service that exceeded our expectations. David delivered exceptional customer service throughout the entire process. He took the time to thoroughly explain all of the vehicles features, showed us how everything worked, assisted with setting up Onstar, and even stayed with us at the vehicle until we had completed the entire process with the customer service representative. His patience, professionalism, and attention to detail made us feel valued and appreciated as customers. After the purchase, David followed up with a phone call to ensure we were completely satisfied with our vehicle and to answer any additional questions. That level of customer care is rare and truly demonstrates a commitment to customer satisfaction. Jason Hunter was equally professional, knowledgeable, and helpful throughout the process. Together, David and Jason made the experience smooth, stress-free, and enjoyable. A special thank you to Morris, David, Jason, and Jovan Riley for helping to complete the experience and for their dedication and outstanding service. They genuinely made us feel like part of the GM family rather than just another customer. Because of their professionalism, honesty and commitment to excellent customer service, this was one of the best vehicle buying experiences we have ever had. We highly recommend this dealership and look forward to doing business with them again in the future.

Always willing to go the extra mile to make sure everything is right Thank you

Oil change Scheduled an oil change. Service was completed in a reasonable time. Service record was updated and next service due was discussed.

Quick and easy Performed the work as described, recommended additional items that I may need to address and got me on my way