Welcome to Jim Ellis Buick GMC Mall of Georgia!

Good customer service , polite staff , easy to make an appointment. Very clean and well maintained dealership

Excellent Customer Service. All the staff are very polite, respectful and willing to go above and beyond. This dealership truely values its customers.

Great service clean and quick did have an issue with a service advisor can’t remember name cause he was most interested in me arriving late for my appointment vs welcoming me on my first time at the service area but over all Melissa Tool was amazing recommend her and will ask for her from now on !!

Always great and timely service. Nice waiting area. Communicates the issue and pricing for service thoroughly.

Craig Ebel was exceptionally supportive during both the finding the right vehicle process and the buying process. Overall it was a smooth process at the dealership. I highly recommend this dealership.

Great timely service. Appointment was kept as scheduled. Service to my vehicle was performed as anticipated. Customer service was well done.

Other than the high price for an oil change, the service person was very nice and she was helpful. The waiting room was clean, comfortable and well stocked with drinks and snacks for clients.

My vehicle was inspected and got some recommendations that will keep the vehicle in good condition. Excellent service.

Jovan and Joe ensured we had a thorough sale even though we were the last customers. They worked together and provided us detailed information about ALL our questions. There was no question they couldn't answer. I enjoyed purchasing my car with GMC and will continue as I have for the last 7years!!!

Clean-Friendly-Professional-Knowledgeable and Welcoming! The service dept. made me feel very comfortable as a first time customer

Ed Barnes did a great job taking care of my father’s 2008 Buick Lucerne and helped us navigate repairs with the insurance company.

Have two different vehicle I’ve taken in for repairs. I believe I have a service center I’ll will return to in the future. First vehicle I took there was a nightmare. It had been to 3 or 4 shops before yours and nobody had any answers for me. You guys were able to diagnose and make the repair. There was a delay in the repair but understand it was the parts were hard to come by. The second vehicle ended up needing a transmission. Repair took 3 days. Unbelievable service!

Very professional and honest. My first place to shop for vehicles they done right every time

It’s was a pleasure to dropped my Truck off to a great dealership very nice and friendly people

The service was fast and perfect thanks I will recommend everyone to this dealer for your service thanks again

Amazing customer service we bout our new car there and we at happy from them thanks a lot

Would recommend, Car had water pump issue and we got it back in a day and 1/2. The service advisor James was very helpful and called back when I had questions.

Service was great like always. I will recommended to all my friends who owns GMC.

From the salesman down to everyone we had to deal with was great.they answered all our questions and if they didn’t know they went and found the answer.I would not hesitate to recommend Jim Ellis GMC to anyone looking for a new vehicle.Thanks again Mr Newton.

This is service done right! I am treated with respect each time I visit. Taking my vehicle to a roadside mechanic when I receive top-notch service and reasonable rates at my dealership is out of the question!

Great customer service and great, friendly advisors. Great waiting room with snacks available at no cost.

this is the only place i bring my truck too they always make sure i’m satisfied before i leave

Great service department. Melvin was on it and took care of all that was needed.

Great communication on vehicle status Job well done issues fixed. Dealership and lane look great

From the time we walked in and met Harrison everything was friendly , no pressure an smooth.