Welcome to Jim Ellis Buick GMC Mall of Georgia!

Rise & Thrive Family, to whomever this message may resonate with, may this message be read with the loving intent it shall be posted with. This message is with warm regards to our recent visit. Though we did not cause damage to our vehicle, the service provided was very accommodating to assist in the repairs. At the time, it seemed as though the solution was to buy a new vehicle but they did not have a more preferred as well as more conducive option at the time. They were still willing to schedule the repair & everyone handled themselves very well. I just wanted to affirm that I thank y.o.u & I love y.o.u all for taking care of Mom in the midst of everything that was going on. The experience became more pleasant as time went on. Have a continued phenomenal experience & may future clients have even more tailored solutions suited for their needs. Congratulations in advance family ✨🎊✨

Dealership addressed my concerns and did it in a timely manor. They did not try to sell me anything I didn't need.

Straightforward, quick turnaround Tom gave options for the work that needed to be done. Very professional

Vigorously pursuing all legal options My vehicle rides horribly and no one there can fixit

Friendly professionals Responsible Top notch Let's put that this way I don't like car dealers but I will came back to you guys so you can service my truck again

Service was handled quickly and completely. Truck was ready on time as promised. I was able to use GM points to pay the bill.

The service Is fenomenal the advisor Is 10/10 thanks the people on the service department is very amazing

Emailed the dealer late Sunday night and still got a response back. They had everything setup and ready to go first thing Monday morning. The price I saw online was the price I got no games. David Estrella was great! No BS. Will definitely be back when it’s time for another vehicle

Everything went pretty smooth. Just wish it was a little quicker

Always like going there. Very nice and professional New gadget added. Device that you drive thru checks you in by scanning vehicle, very cool

Everything went great, I showed up about 10 minutes early for my appointment ; James got me checked in quickly. I had an oil change, tire rotation and transmission fluid change and was out the door in a little under 2 hours.

Everything went great, I showed up about 10 minutes early for my appointment ; James got me checked in quickly. I had an oil change, tire rotation and transmission fluid change and was out the door in a little under 2 hours.

Great. Outstanding customer service. Brandon is always great. He provides outstanding customer service. It's always a pleasure having him help me and my family. He honest and keeps our Arcadia running great!

Very dependable,consistent,and hospitable. This shop does quality work in half the time, I've experienced at other auto shops!!!

Got my warranty repairs done fast and kept me updated throughout the whole process. Had to wait for a loaner but let me know in advance when one would be available so I could plan around dropping my vehicle off.