Welcome to Jim Ellis Buick GMC Mall of Georgia!

The staff was very polite and professional. They addressed all of our concerns and quickly resolved them.

James went over and beyond working on keeping me updated on how things were progressing through the transmission service.

Initially brought my car in for a routine oil change, and a transition leak was discovered. Brandon did every helpful thing possible for me, including arranging a rental car for me to use while repairs were completed. :)

I had an appointment near the end of the day and was out in less than 45 minutes. I appreciated Ed walking me to my car and making sure things had been reset, I haven't ever experienced that at a dealership before.

My experience was great. The sales rep Chris Reyes was awesome all through out the process.

Tom was amazing - he provided excellent service and was able to have our Enclave repaired in time for an important trip. He provided great communication and made experience as easy as could be. He was awesome!!

Everyone was nice, professional, polite and friendly. My experience was wonderful and the service was excellent.

Very enjoyable answered all my questions. They were very professional. Gave me a great deal on my new Chevy.

I have found a New Home for My GMC SUV giving All Thanks to My Service Care Team Starting with Mr. Barnes and the Department Leadership I believe Mr. Neil then All Teamplayers within Trueness of Customer Service Focused. Thank You Mall of Georgia Jim Ellis GMC Service Teamplayers Respectfully Sharing Peacefulness is My Energy IN GOD I TRUST BLESSINGS.

Christopher Reyes was excellent. Very professional and easy to work with. Answered all my questions and was willing to work with on the numbers. If you’re in the market I would recommend giving him a call!

Staff listened to my problems and fixed them the first time. All the staff members were a pleasure to deal with.

They completed all the repairs necessary in less time than originally estimated. Everything was great.

I turned my lease in yesterday to get into a new one, and honestly, it was the easiest car buying experience I’ve ever had. David reached out to me on my cell before I even walked into the dealership, which already told me he was going to take care of me. He was polite, he listened, and I could tell he actually cared about getting me the best deal instead of just closing a sale. I told him my budget going in, and somehow he came in under it. I still can’t believe that happened. No pressure, no games, just straight up honesty the whole way through. Five stars doesn’t even feel like enough. If I could give David a 6, I would. He’s got a customer for life now. See you in three years for my next one, David! If you’re heading to Jim Ellis, do yourself a favor and ask for David.

We bought two new vehicles in 2024 and we had a great experience. We always use their service department for all our vehicle needs. The service department has always done a exceptional job at serving our vehicles. Thank you JimEllis GMC Mall of Georgia💕

Excellent. The scanner at the service entrance eliminated any need for giving out vehicle info. Made check in very easy.