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Welcome to Jim Ellis Buick GMC Mall of Georgia!
You’re ready to invest in the best with your next Buick or GMC, so why not expect the same of your dealership and the car-buying experience? Jim Ellis Buick GMC Mall of Georgia is ready to deliver as the leading Buick and GMC dealer in the greater Atlanta area. We are renowned for our award-winning customer approach. The question is, are you ready for that experience?
Our Reviews
Disappointed, I was sent an estimate, but when I went to pay, it was significantly higher! The charges were inflated from the estimate… Why send an estimate if it’s not valid! It’s not rocket science, oil change & fuel filter… Those are the same charges every time…. When I asked about why, I didn’t get a straight answer…. The service writer acted like it’s normal to do that… That’s just not good customer service…
Great service department. Estimated job time was double the originally stated time. But work was still done same day and exactly as expected. I would recommend and use again.
Just went in for an oil change, which took roughly 90 minutes. My biggest complaint about the dealership as you constantly send an email and phone call to remind me of an appointment.. received a phone call confirming my appointment two hours after I made it don't really need to be reminded that much.
Great deal, no surprises or hidden fees, very professional and accommodating, no pressure Highly recommend
Tom has been phenomenal every time I've brought my GMC Yukon in for service. He makes the entire process smooth, easy, and stress free.
Ed always meets our needs not matter what it is. He's the best! I would recommend him to anyone
Always great customer service in the service department across the board. But Brandon always exceeds!
good and efficient My experience at the Jim Ellis Buick GMC Mall of GA was good and efficient
A great place to buy a car
James was professional, courteous, and informative. He gets top rating from me. I'll be back.
I went to the dealership with an issue with my Envision. After having the problem diagnosed the mechanic fixed the problem.
The very best for sales and service! I would not ever go anywhere else for transportation needs!
Great customer service as always. I appreciate the communication video explaining the service provided. They meet you at the door and ready to start service.
My service guy Jim was great to work with. He made sure what was wrong with my truck and claimed and worked with me on the price.
My experience was amazing. My sales rep Chris took care thru the hold process.