Staff
Management
Joe Marengo
Sales Manager
Kristin Buffington
Service BDC Director
Jason Dowdy
General Manager
Sales
Sami Karaki
Sales Manager
Mike Hatcher
Sales Consultant
Craig Ebel
Sales
Steve Eason
Internet Sales
Richard Newton
Sales Representative
Fred Lovette
Sales Representative
Morris Walker
Sales Representative
Jovan Riley
Sales and Lease Specialist
Bryan Rudow
Commercial Sales Manager
Ben Atuegwu
Sales Consultant
Brett Rudow
Commercial Sales Consultant
Luis Larios
Sales Consultant
Service
James Stecker
Service Advisor
Ed Barnes
Service Advisor
Ron Gay
Service and Parts Director
Christie Ledbetter
Service BDC Manager
Rina Centeno
Service BDC Representative
Kim South
Service BDC Representative
Anna Rogers
Service BDC Representative
Nick Rose
Service Manager
Parts
Jason Ropp
Parts Manager
Joe Marengo
Sales Manager
Jun 07, 2023
This is our 2nd Enclave bought here.
This is our 2nd Enclave bought here. Great sales and service dept. Mike Hatcher has been our salesman on both cars. He explains everything about the car and is very knowledgeable. Bryan was so helpful getting the factory repair done and loaning us a car. We have recommended your company to all FB friends!
Jun 07, 2023
Excellent place to be for a business 👌 super clean very
Excellent place to be for a business 👌 super clean very good respectful people and not only that but also hospitable and make you feel like you are one of their family members and also make sure you get exactly what kind of Car you looking for.
Jun 07, 2023
It was a simple and easy process to get my new truck in a
It was a simple and easy process to get my new truck in a timely manner.
Jun 07, 2023
The dealership was helpful prompt transparent and
The dealership was helpful prompt transparent and provided a good level of service during purchase.
May 27, 2023
Very good work they always are so very patient with
Very good work they always are so very patient with everyone, great job honestly wouldn’t regret coming back
Sami Karaki
Sales Manager
Jun 07, 2023
Fast, easy, clean, friendly.
Fast, easy, clean, friendly. We were greeted by several employees as well as offered drinks and snacks.
Jun 07, 2023
Tremendous Help!
Tremendous Help! I love my new truck. They did a great job taking care of me through the whole process
Jun 07, 2023
Excellent place to be for a business 👌 super clean very
Excellent place to be for a business 👌 super clean very good respectful people and not only that but also hospitable and make you feel like you are one of their family members and also make sure you get exactly what kind of Car you looking for.
May 27, 2023
Very good work they always are so very patient with
Very good work they always are so very patient with everyone, great job honestly wouldn’t regret coming back
May 24, 2023
Phil was great and the entire experience was not like car
Phil was great and the entire experience was not like car buying in the past for me. I really felt that my best interest was at heart. We drove two hours to test drive the car, I felt the deal was fair, and everyone made me feel welcomed I honestly felt like family friend. I have no regrets and share my excitement and experience with everyone!
Mike Hatcher
Sales Consultant
Jun 07, 2023
This is our 2nd Enclave bought here.
This is our 2nd Enclave bought here. Great sales and service dept. Mike Hatcher has been our salesman on both cars. He explains everything about the car and is very knowledgeable. Bryan was so helpful getting the factory repair done and loaning us a car. We have recommended your company to all FB friends!
May 27, 2023
Very good work they always are so very patient with
Very good work they always are so very patient with everyone, great job honestly wouldn’t regret coming back
May 24, 2023
This dealership is, by far, one of the best automotive
This dealership is, by far, one of the best automotive providers that I've done business with for the past 20 years+ (I've been going here for all of the 15 yrs that we've lived here)! I leased my current 2017 Acadia from them and then bought out the lease at it's end because service and reliability have been exceptional at Jim Ellis. Politeness, dignity and cheerful follow-through are a way of life for salesmen, service managers and service personnel at all levels! Doing business with Jim Ellis Mall of GA was a decision I'll never regret!
May 24, 2023
This dealership is, by far, one of the best automotive
This dealership is, by far, one of the best automotive providers that I've done business with for the past 20 years+ (I've been going here for all of the 15 yrs that we've lived here)! I leased my current 2017 Acadia from them and then bought out the lease at it's end because service and reliability have been exceptional at Jim Ellis. Politeness, dignity and cheerful follow-through are a way of life for salesmen, service managers and service personnel at all levels! Doing business with Jim Ellis Mall of GA was a decision I'll never regret!
Apr 28, 2023
Mike did Ann awesome job I would tell Al my friends and
Mike did Ann awesome job I would tell Al my friends and family to go there thinks for all your help mike
James Stecker
Service Advisor
Jun 08, 2023
Timely, prompt, considerate, polite, great customer
Timely, prompt, considerate, polite, great customer service. Quiet, clean establishment . Cat cleaned . Did not take long for car to be returned.
May 20, 2023
James Stecker is the man!
James Stecker is the man! He took great care of me and even answers his phone when you call (can't say that about most service writers). He worked with me on the costs to get them to a reasonable level AND came in UNDER Quote. Highly recommend him. Great waiting area at Jim Ellis too. Great overall experience.
May 19, 2023
Left truck for schedule il change come 1hr later still
Left truck for schedule il change come 1hr later still not done total 2 1/2hr oil change tire rotation
May 17, 2023
5 James was attentive and detailed in communication.
5 James was attentive and detailed in communication. Quick response James was attentive and detailed in communication. Quick response to my questions and agreed to communicate with my father and getting their own questions answered and going to the right people with their questions.
May 14, 2023
The dealership has been excellent on estimating time of
The dealership has been excellent on estimating time of completion. The dealership has been able to provide service appointment times that fit my requirements.
Craig Ebel
Sales
Jun 07, 2023
It was a simple and easy process to get my new truck in a
It was a simple and easy process to get my new truck in a timely manner.
May 27, 2023
Very good work they always are so very patient with
Very good work they always are so very patient with everyone, great job honestly wouldn’t regret coming back
Apr 08, 2023
Professional.
Professional. Courteous. Informative. No hassle. Thank you for helping my daughter with her first car purchase.
Mar 12, 2023
Craig is an excellent sales person.
Craig is an excellent sales person. He is very knowledgeable of the GMC product line and took the time to explain many aspects of the new Diesel truck I purchased. I' will recommend him and the dealership to anyone looking for a GMC product. Sami was very easy to deal with. He went above and beyond to make the deal on my truck work for me. I am thrilled with my new truck and will certainly do business with Jim Ellis Buick GMC in the future. Thanks for a GREAT experience1
Feb 06, 2023
Craig was very kind and helpful and so was your fellow
Craig was very kind and helpful and so was your fellow who handled the financing. My visit was enjoyable and I love my new Buick Encore GX.
Ed Barnes
Service Advisor
Jun 09, 2023
They were very good about getting our appointment and
They were very good about getting our appointment and very courteous about doing our service
May 30, 2023
Great first oil change and tire rotation.
Great first oil change and tire rotation. Everyone was super nice and the waiting area was clean I greatly appreciate that.
May 30, 2023
The service was completed during 2 different visits which
The service was completed during 2 different visits which was an inconvenience, but the staff was courteous.
May 27, 2023
The staff was fine.
The staff was fine. My issue is I noticed several charges that I felt were price gouging “miscellaneous charges”, and $75 to dispose of “hazardous materials.”I had been warned that Jim Ellis does this. I will be looking for other options and I will warn people as I was warned.
May 24, 2023
This dealership is, by far, one of the best automotive
This dealership is, by far, one of the best automotive providers that I've done business with for the past 20 years+ (I've been going here for all of the 15 yrs that we've lived here)! I leased my current 2017 Acadia from them and then bought out the lease at it's end because service and reliability have been exceptional at Jim Ellis. Politeness, dignity and cheerful follow-through are a way of life for salesmen, service managers and service personnel at all levels! Doing business with Jim Ellis Mall of GA was a decision I'll never regret!
Steve Eason
Internet Sales
May 27, 2023
Very good work they always are so very patient with
Very good work they always are so very patient with everyone, great job honestly wouldn’t regret coming back
Apr 08, 2023
Professional.
Professional. Courteous. Informative. No hassle. Thank you for helping my daughter with her first car purchase.
Apr 06, 2023
Good experience with my purchase, Steve E.
Good experience with my purchase, Steve E. was great, knowledgeable, great follow-up, felt he was looking out for me and had my best interest in mind. Had some minor issues that needed service dept attention. Charles was also on point. Good follow up and follow through. Again good experience.
Mar 18, 2023
Went to look at one particular auto.
Went to look at one particular auto. Salesman was pleasant and helpful. No hard sale or pressure. I hate buying a auto but the experience was low stress and came away with the auto I went to see. I would recommend this dealership to family and friends
Sep 17, 2022
Great people working in there .
Great people working in there . I have been talking care for all my needs . I recommend this dealership
Richard Newton
Sales Representative
May 27, 2023
Very good work they always are so very patient with
Very good work they always are so very patient with everyone, great job honestly wouldn’t regret coming back
May 03, 2023
Got the truck earlier than expected, great, straight to
Got the truck earlier than expected, great, straight to the point. Ready to look into additional accessories and got those ordered right away
Apr 08, 2023
Professional.
Professional. Courteous. Informative. No hassle. Thank you for helping my daughter with her first car purchase.
Mar 25, 2023
Very easy buying process.
Very easy buying process. Emailed, texted with Richard about availability, he got back right away. We set an appointment. Both cars were waiting up front so we could check them out. Once decision was made, paperwork took maybe an hour and we were done.
Mar 12, 2023
Great experience at the dealership!
Great experience at the dealership! My wife and I worked with Richard Newton and he did an excellent job making sure our deal was just as we wanted it! Highly recommend this dealership.
Kristin Buffington
Service BDC Director
May 19, 2023
i love this dealership i am always satisfied with
i love this dealership i am always satisfied with everything i request done to the car
Jan 27, 2023
I use Jim Ellis to maintain my Buick Enclave because they
I use Jim Ellis to maintain my Buick Enclave because they always check for service alerts and they use OEM parts that maintain my warranty. My appointment time is respected as I wait on the service to be completed
Jan 20, 2023
Great service quick and answered all my questions very
Great service quick and answered all my questions very clean waiting room. I would recommend going to get your gmc vehicle checked buy thes guys . Great!!
Dec 20, 2022
I know I will always get the best price for the best
I know I will always get the best price for the best service. Thanks as always!
Oct 27, 2022
The service was fast and efficient.
The service was fast and efficient. We were disappointed that we were not offered a free car wash with the oil change. Our dealer always freshens the truck for an oil change.
Fred Lovette
Sales Representative
Jun 07, 2023
Fast, easy, clean, friendly.
Fast, easy, clean, friendly. We were greeted by several employees as well as offered drinks and snacks.
Jun 07, 2023
The dealership was helpful prompt transparent and
The dealership was helpful prompt transparent and provided a good level of service during purchase.
May 27, 2023
Very good work they always are so very patient with
Very good work they always are so very patient with everyone, great job honestly wouldn’t regret coming back
Apr 26, 2023
I bought my car from Fred Lovett two years ago, and I
I bought my car from Fred Lovett two years ago, and I have been getting it serviced though James ever since. They are both wonderful. The experience has been so easy I have referred many friends and family members!!
Apr 09, 2023
Had a great service keeping in eye on my truck and let me
Had a great service keeping in eye on my truck and let me know everything ok
Jason Dowdy
General Manager
May 14, 2023
The dealership has been excellent on estimating time of
The dealership has been excellent on estimating time of completion. The dealership has been able to provide service appointment times that fit my requirements.
Jan 05, 2023
Fantastic team and facility At Jim Ellis GMC!
Fantastic team and facility At Jim Ellis GMC!!! I am glad they represent THE GMC brand.
Jan 03, 2023
It took GM longer than expected to provide parts but once
It took GM longer than expected to provide parts but once they did my truck was repaired in no time. Ed Barnes, my service writer, was the best I have ever had in any service department. He followed up and reported to me on pretty much a daily basis. On a scale of 1-10 he was a 12...Ed was top shelf!!!!
Dec 22, 2022
I have always had a great experience with Jim Ellis and
I have always had a great experience with Jim Ellis and GFC Moeller, Georgia. Very professional very good tenant service department, rocks!
Dec 08, 2022
I recently purchased a vehicle from Jim Ellis in Buford.
I recently purchased a vehicle from Jim Ellis in Buford. Jason (GM) went above and beyond to make my experience a positive one. I am completely happy with the purchase process and am going to continue my receiving future services with them. I would recommend Jim Ellis dealership to family and friends.
Ron Gay
Service and Parts Director
Jun 08, 2023
Timely, prompt, considerate, polite, great customer
Timely, prompt, considerate, polite, great customer service. Quiet, clean establishment . Cat cleaned . Did not take long for car to be returned.
May 19, 2023
i love this dealership i am always satisfied with
i love this dealership i am always satisfied with everything i request done to the car
May 14, 2023
The dealership has been excellent on estimating time of
The dealership has been excellent on estimating time of completion. The dealership has been able to provide service appointment times that fit my requirements.
Apr 28, 2023
staff is always friendly and helpful.
staff is always friendly and helpful. The facility is always clean. We use the his location for all of our service needs.
Apr 20, 2023
Quick, professional and knowledgeable staff, no
Quick, professional and knowledgeable staff, no complaints so far. Comfortable waiting area with coffee!!! Easy online appointment option.
Morris Walker
Sales Representative
Jun 07, 2023
Fast, easy, clean, friendly.
Fast, easy, clean, friendly. We were greeted by several employees as well as offered drinks and snacks.
May 19, 2023
Everyone was very helpful and knowledgeable.
Everyone was very helpful and knowledgeable. It would help if the process could be streamlined. It took a very long time.
Mar 25, 2023
Outstanding, professional service across the board.
Outstanding, professional service across the board. Listened to our needs and located vehicle we were interested in.
Mar 03, 2023
Team were great… easy to talk to and patient with my
Team were great… easy to talk to and patient with my multiple phone calls and questions. Didn’t mind explaining things more than once. Thank you!
Jan 03, 2023
Great service, very personable.
Great service, very personable. Will use again. Morris called ahead of my test drive and had the car ready for me to drive. He got whatever paperwork I needed done one day I order move us through faster on the following day when our financing was secured.
Jovan Riley
Sales and Lease Specialist
Jun 07, 2023
The dealership was helpful prompt transparent and
The dealership was helpful prompt transparent and provided a good level of service during purchase.
May 23, 2023
My visit to Jim Ellis was very pleasant.
My visit to Jim Ellis was very pleasant. Mr. James Moore worked diligently in putting me in the car I wanted. I’m very happy with my purchase. Everyone there was nice and professional.
Apr 08, 2023
Professional.
Professional. Courteous. Informative. No hassle. Thank you for helping my daughter with her first car purchase.
Mar 30, 2023
This is my fourth vehicle purchased from Jim Ellis.
This is my fourth vehicle purchased from Jim Ellis. I appreciate Philip Scott and his team that assisted in my latest purchase.
Mar 02, 2023
Great service and the staff are very informative!
Great service and the staff are very informative! They got me in for an appointment right away.
Bryan Rudow
Commercial Sales Manager
Jun 07, 2023
This is our 2nd Enclave bought here.
This is our 2nd Enclave bought here. Great sales and service dept. Mike Hatcher has been our salesman on both cars. He explains everything about the car and is very knowledgeable. Bryan was so helpful getting the factory repair done and loaning us a car. We have recommended your company to all FB friends!
May 27, 2023
Very good work they always are so very patient with
Very good work they always are so very patient with everyone, great job honestly wouldn’t regret coming back
Apr 12, 2023
Very approachable and helpful.
Very approachable and helpful. Quick and easy process, I didn’t feel pressured. Great Job
Dec 20, 2022
Brett and Bryan are extremely easy to deal with, do what
Brett and Bryan are extremely easy to deal with, do what they say and makes my life much easier
Nov 29, 2022
Jim Ellis always delivers on price and service.
Jim Ellis always delivers on price and service. This is my auto 6th purchase for Jim Ellis. Outstanding Dealership
Ben Atuegwu
Sales Consultant
Jun 07, 2023
Excellent place to be for a business 👌 super clean very
Excellent place to be for a business 👌 super clean very good respectful people and not only that but also hospitable and make you feel like you are one of their family members and also make sure you get exactly what kind of Car you looking for.
May 27, 2023
Very good work they always are so very patient with
Very good work they always are so very patient with everyone, great job honestly wouldn’t regret coming back
May 11, 2023
I was not asked for a test drive, purchased without a
I was not asked for a test drive, purchased without a test drive. Gas overspill during PDI that required me to return to remove. I tried a high pressure car wash with no results. Was not offered a refund for this. Unit did not come with an operator’s manual. I was told they do not now, however, I found a downloadable one online. Service intervals are in there so I would think a dealership would want that in there.
May 08, 2023
My experience was seamless, fast & amazing.
My experience was seamless, fast & amazing. Wasn’t happy with my interest rate with my score being above 820, but I refinanced else where & got a much better rate. Other than that….all was great.
Apr 17, 2023
Every encounter that my family and I have had with Jim
Every encounter that my family and I have had with Jim Ellis and their staff has been a positive one. They have exceeded my expectations more times than I can count. I can’t say enough good things about Ben and Sammy! They have made car buying a happy experience instead of a stressful one! Thank you!
Brett Rudow
Commercial Sales Consultant
May 20, 2023
Brett is the best salesman I’ve done business with , and
Brett is the best salesman I’ve done business with , and I have dealt with alot
Dec 20, 2022
Brett and Bryan are extremely easy to deal with, do what
Brett and Bryan are extremely easy to deal with, do what they say and makes my life much easier
Oct 04, 2022
Was excellent service with Brett Rudow thank you so Mach!
Was excellent service with Brett Rudow thank you so Mach!!! Next my track will be a GMC
Sep 20, 2022
Very pleasant employees to deal with, good customer
Very pleasant employees to deal with, good customer service. Great selection and prices. I highly recommend them
Apr 26, 2022
BRETT RUDOW WENT ABOVE AND BEYOND OUR EXPECTATIONS.
BRETT RUDOW WENT ABOVE AND BEYOND OUR EXPECTATIONS. I WISH ALL COMPANIES WERE THIS GOOD
Christie Ledbetter
Service BDC Manager
May 14, 2023
The dealership has been excellent on estimating time of
The dealership has been excellent on estimating time of completion. The dealership has been able to provide service appointment times that fit my requirements.
Apr 28, 2023
staff is always friendly and helpful.
staff is always friendly and helpful. The facility is always clean. We use the his location for all of our service needs.
Apr 23, 2023
I am very appreciative of your support.
I am very appreciative of your support. Thank you for your time and attention and calling me back.
Apr 20, 2023
Quick, professional and knowledgeable staff, no
Quick, professional and knowledgeable staff, no complaints so far. Comfortable waiting area with coffee!!! Easy online appointment option.
Apr 06, 2023
Great, service and fast That’s why I like to go there
Great, service and fast That’s why I like to go there and get the oil change and anything that i need
Rina Centeno
Service BDC Representative
May 14, 2023
The dealership has been excellent on estimating time of
The dealership has been excellent on estimating time of completion. The dealership has been able to provide service appointment times that fit my requirements.
Apr 28, 2023
staff is always friendly and helpful.
staff is always friendly and helpful. The facility is always clean. We use the his location for all of our service needs.
Apr 20, 2023
Quick, professional and knowledgeable staff, no
Quick, professional and knowledgeable staff, no complaints so far. Comfortable waiting area with coffee!!! Easy online appointment option.
Apr 06, 2023
Great, service and fast That’s why I like to go there
Great, service and fast That’s why I like to go there and get the oil change and anything that i need
Dec 20, 2022
I know I will always get the best price for the best
I know I will always get the best price for the best service. Thanks as always!
Kim South
Service BDC Representative
Jun 08, 2023
Ease of scheduling, multiple appointment times to choose
Ease of scheduling, multiple appointment times to choose from, friendly greeting, knowledgeable and excellent service
May 14, 2023
The dealership has been excellent on estimating time of
The dealership has been excellent on estimating time of completion. The dealership has been able to provide service appointment times that fit my requirements.
Apr 28, 2023
staff is always friendly and helpful.
staff is always friendly and helpful. The facility is always clean. We use the his location for all of our service needs.
Apr 23, 2023
I am very appreciative of your support.
I am very appreciative of your support. Thank you for your time and attention and calling me back.
Apr 20, 2023
Quick, professional and knowledgeable staff, no
Quick, professional and knowledgeable staff, no complaints so far. Comfortable waiting area with coffee!!! Easy online appointment option.
Luis Larios
Sales Consultant
May 27, 2023
Very good work they always are so very patient with
Very good work they always are so very patient with everyone, great job honestly wouldn’t regret coming back
May 03, 2023
Luis was very friendly and helpful.
Luis was very friendly and helpful. He worked out a great deal for our company.
Apr 17, 2023
Every encounter that my family and I have had with Jim
Every encounter that my family and I have had with Jim Ellis and their staff has been a positive one. They have exceeded my expectations more times than I can count. I can’t say enough good things about Ben and Sammy! They have made car buying a happy experience instead of a stressful one! Thank you!
Apr 12, 2023
Very approachable and helpful.
Very approachable and helpful. Quick and easy process, I didn’t feel pressured. Great Job
Apr 08, 2023
Professional.
Professional. Courteous. Informative. No hassle. Thank you for helping my daughter with her first car purchase.
Anna Rogers
Service BDC Representative
May 14, 2023
The dealership has been excellent on estimating time of
The dealership has been excellent on estimating time of completion. The dealership has been able to provide service appointment times that fit my requirements.
Apr 28, 2023
staff is always friendly and helpful.
staff is always friendly and helpful. The facility is always clean. We use the his location for all of our service needs.
Apr 23, 2023
I am very appreciative of your support.
I am very appreciative of your support. Thank you for your time and attention and calling me back.
Apr 20, 2023
Quick, professional and knowledgeable staff, no
Quick, professional and knowledgeable staff, no complaints so far. Comfortable waiting area with coffee!!! Easy online appointment option.
Apr 12, 2023
I was very impressed with the customer service from my
I was very impressed with the customer service from my initial phone call to getting my keys back once the service was completed.
Nick Rose
Service Manager
Jun 08, 2023
Timely, prompt, considerate, polite, great customer
Timely, prompt, considerate, polite, great customer service. Quiet, clean establishment . Cat cleaned . Did not take long for car to be returned.
May 14, 2023
The dealership has been excellent on estimating time of
The dealership has been excellent on estimating time of completion. The dealership has been able to provide service appointment times that fit my requirements.
Apr 28, 2023
staff is always friendly and helpful.
staff is always friendly and helpful. The facility is always clean. We use the his location for all of our service needs.
Apr 20, 2023
Quick, professional and knowledgeable staff, no
Quick, professional and knowledgeable staff, no complaints so far. Comfortable waiting area with coffee!!! Easy online appointment option.
Apr 12, 2023
Very professional and fast helped me and got me back on
Very professional and fast helped me and got me back on the road fast. Awesome
Jason Ropp
Parts Manager
May 19, 2023
i love this dealership i am always satisfied with
i love this dealership i am always satisfied with everything i request done to the car
Apr 20, 2023
Quick, professional and knowledgeable staff, no
Quick, professional and knowledgeable staff, no complaints so far. Comfortable waiting area with coffee!!! Easy online appointment option.
Mar 18, 2023
My service advisor was friendly and helpful however I was
My service advisor was friendly and helpful however I was not given alignment printout and unsure it was even completed. Air pressure was different in all tires when I received the vehicle back. I pad for a service that I have no proof was completed.