Meet Our Auto Dealership Staff
Management
Sami Karaki
Sales Manager
Jason Dowdy
General Manager
Nick Rose
Service Manager
Christie Ledbetter
Service BDC Manager
Jason Hunter
Used Car manager
Shelton Story
Sales Manager
Service
James Stecker
Service Consultant
Ed Barnes
Service Consultant
Charles Prayor
Service Consultant
Brandon Cannon
Service Lane Manager
Tom Floystrop
Service Consultant
Melissa Toole
Service Coordinator
Dominic Fiorentino
Service Consultant
Monica Hernandez
Service Consultant
Sales
Craig Ebel
Sales Consultant
Richard Newton
Sales Consultant
Fred Lovette
Sales Consultant
Morris Walker
Sales Consultant
Ben Atuegwu
Sales Consultant
David Estrella
Sales Consultant
Nick Jean-Gilles
Sales Consultant
Dmytro Darahan
Sales Consultant
Chris Reyes
Sales Consultant
Otis Louden
Sales Consultant
Cristian Prado
Sales Consultant
Finance
Jovan Riley
Finance Manager
Ken Wang
Finance Manager
Internet
Richard Nourie
Internet Sales Manager
Parts
Jason Ropp
Parts Manager
Sami Karaki
Sales Manager
Oct 05, 2026
Excellent customer service from the first phone call till
Excellent customer service from the first phone call till the deal was made We had excellent customer service starting with the phone call. I first made all the way until the deal was done. I would recommend the dealership to anyone thank you
Oct 03, 2026
Friendly and professional Everyone was very helpful and
Friendly and professional Everyone was very helpful and took their time to assure all my questions were answered.
Sep 19, 2026
From the frist call to the completion of the sale,Fed and
From the frist call to the completion of the sale,Fed and Sam were complete pros
Sep 18, 2026
Morris was my Salesman and he was very professional,
Morris was my Salesman and he was very professional, willing to help answer any questions I had and Sami was a fun person to deal with. I had a lots of fun and laughs with Sami especially. Great team of sales folks up there !!! Ken in Finance was great to deal with also.
Sep 18, 2026
Called ahead and Richard had the vehicle ready for a test
Called ahead and Richard had the vehicle ready for a test drive. Richard was very polite and knowledgeable. After deciding to make the purchase the transaction was very smooth. Vehicle has been great and although used, it came with a 12 month 12k bumper to bumper warranty. Would definitely revisit for any future vehicle needs.
James Stecker
Service Consultant
Nov 11, 2026
Great job with my truck.
Great job with my truck. My truck was out for repairs almost a month. I expected a least a free detail at a minimum for the amount spent as I returned my loaner vehicle like that. Customer service excellence is not implied but ensured!
Nov 08, 2026
James is always very professional and helpful.
James is always very professional and helpful. He explains all services recommended very thoroughly. He always asks me if I need a ride anywhere while my car is being serviced and walks me to my car when everything is complete. The new camera “arch” is unbelievable! Also I like that they call me to remind me of upcoming oil changes that are due based on my mileage. I would highly recommend James and Jim Ellis.
Nov 03, 2026
Courteous, helpful people.
Courteous, helpful people. Answered any questions, has a great waiting room. Serviced within the time they referenced.
Oct 30, 2026
Excellent service, very responsive and had no issues.
Excellent service, very responsive and had no issues. Jim Ellis called me to schedule service for recall and we got this scheduled right away and everything was on time. Highly recommend!
Oct 29, 2026
Buena trato, buen tiempo no tardó mucho en aser su
Buena trato, buen tiempo no tardó mucho en aser su trabajo, el personal muy amable.
Ed Barnes
Service Consultant
Nov 11, 2026
Called about a problem with my new truck they said bring
Called about a problem with my new truck they said bring it in and we'll take care of it. Same day.
Nov 09, 2026
All went well.
All went well. The work was completed in a reasonable amount of time. We were kept updated.
Nov 03, 2026
Really good service.
Really good service. The workers seem to take time to put the customer first. There's no long waiting when you need help. And they seem to be very knowledgeable
Nov 03, 2026
They were great to deal with through the sale and repair.
They were great to deal with through the sale and repair. We will definitely buy from Jim Ellis again.
Nov 01, 2026
Very nice with customers and good communication when
Very nice with customers and good communication when working on the cars Excellent service always
Craig Ebel
Sales Consultant
Nov 12, 2026
Great service.
Great service. Craig was a great listener to all the things I needed for the car
Oct 25, 2026
The car has a problem with the air conditioning.
The car has a problem with the air conditioning. I took it in for service, but the problem was not fixed. The car also has an alignment issue. I would like both problems to be properly diagnosed and repaired.
Sep 06, 2026
It was great, everyone was extremely nice and friendly.
It was great, everyone was extremely nice and friendly. Craig and Javon were very helpful and patient throughout the whole process. Thanks again gentlemen!!
Aug 28, 2026
They were professional and fair.
They were professional and fair. The team was easy to work with and presented the vehicle as advertised.
Jul 25, 2026
Disappointed, I was sent an estimate, but when I went to
Disappointed, I was sent an estimate, but when I went to pay, it was significantly higher! The charges were inflated from the estimate… Why send an estimate if it’s not valid! It’s not rocket science, oil change & fuel filter… Those are the same charges every time…. When I asked about why, I didn’t get a straight answer…. The service writer acted like it’s normal to do that… That’s just not good customer service…
Jovan Riley
Finance Manager
Oct 11, 2026
Prompt and responsive each time I reached out.
Prompt and responsive each time I reached out. Thanks for a great experience buying a car
Sep 19, 2026
From the frist call to the completion of the sale,Fed and
From the frist call to the completion of the sale,Fed and Sam were complete pros
Sep 19, 2026
David was awesome!
David was awesome! This was my first time buying a car, and he made the whole process so much easier and less stressful. He was super helpful, answered all my questions, and really took care of me. I definitely recommend David if you’re looking for a car!
Sep 18, 2026
The car it is infested full of roaches.
The car it is infested full of roaches. Have to be more carful, to help costumers
Sep 18, 2026
Called ahead and Richard had the vehicle ready for a test
Called ahead and Richard had the vehicle ready for a test drive. Richard was very polite and knowledgeable. After deciding to make the purchase the transaction was very smooth. Vehicle has been great and although used, it came with a 12 month 12k bumper to bumper warranty. Would definitely revisit for any future vehicle needs.
Charles Prayor
Service Consultant
Nov 12, 2026
Ed Barnes took great care of me once again Ed Barnes took
Ed Barnes took great care of me once again Ed Barnes took great care of me once again. My assigned Tech Advisor was not there to follow up but Ed stepped in and made sure i was updated and got my truck back asap
Nov 11, 2026
Great service experience as Charles was very helpful and
Great service experience as Charles was very helpful and kept me informed about my truck.
Nov 04, 2026
Jim ellis gmc has always treated me very well, I trust
Jim ellis gmc has always treated me very well, I trust them with my vehicle. Im always satisfied with the service they do for my trucks
Nov 03, 2026
Courteous, helpful people.
Courteous, helpful people. Answered any questions, has a great waiting room. Serviced within the time they referenced.
Nov 03, 2026
Always committed to make sure you're satisfied.
Always committed to make sure you're satisfied. Always committed to making sure you were taken care of at the dealership.
Brandon Cannon
Service Lane Manager
Nov 13, 2026
I scheduled an appointment, I arrived 5 minutes after the
I scheduled an appointment, I arrived 5 minutes after the appointment. I was told 2 hours wait time. I expected less due to basic service being performed. I left after 3 hours when my vehicle was finally complete. My vehicle was not inspected until an hour after the appointment time. I called to check on the vehicle just before 3 hours and was told he was finishing up paperwork and just got my keys. 5 minutes was the eta and he would come find me. He came around 20 minutes later. Adding to my issues, I used a GM credit card and was told I would be charged 3% service fee and they could not waive it. That should be a perk of using your branded credit card at the dealership.
Nov 04, 2026
Jim ellis gmc has always treated me very well, I trust
Jim ellis gmc has always treated me very well, I trust them with my vehicle. Im always satisfied with the service they do for my trucks
Nov 03, 2026
I was very happy with the quick and efficient service
I was very happy with the quick and efficient service provided on my vehicle. Brandon was great to work with as usual!
Nov 01, 2026
People at dealership are great.
People at dealership are great. Dealership policies are a concern. Truck still has issues and we suspect it's a recall item but reps at dealership disagree
Oct 29, 2026
Took advantage of the buy 3 get 1 free tire special and
Took advantage of the buy 3 get 1 free tire special and also had front and rear brakes. The Service Department did a great job and the car drives so much better. There was also an online rebate for the brake pads that we were able to submit. Thanks!
Richard Newton
Sales Consultant
Sep 18, 2026
Called ahead and Richard had the vehicle ready for a test
Called ahead and Richard had the vehicle ready for a test drive. Richard was very polite and knowledgeable. After deciding to make the purchase the transaction was very smooth. Vehicle has been great and although used, it came with a 12 month 12k bumper to bumper warranty. Would definitely revisit for any future vehicle needs.
Aug 27, 2026
Very easy to do business The financial team was also very
Very easy to do business The financial team was also very easy to work with on this transaction
May 26, 2026
Quick and easy Richard was very personable and friendly.
Quick and easy Richard was very personable and friendly. He offered a test drive, had the vehicle I was interested in pulled up for my arrival and had it cleaned after purchase. The day after he even arranged a service technician to check my vehicle out at my home. Great customer service. Finance was quick and easy. I was in and out of the dealership in about an hour.
Apr 04, 2026
Smooth Easy to do business with Both salesman as well as
Smooth Easy to do business with Both salesman as well as finance manager Richard Nouri is excellent to do business with
Feb 19, 2026
Amazing purchase experience!
Amazing purchase experience! Richard was ready to go when I arrived at the dealership. He explained the features of my new GMC Sierra 2500HD Denali! Easy process in the finance department and love my new truck! Thank you Jim Ellis Team for allowing me to experience the best!
Jason Dowdy
General Manager
Oct 30, 2026
Excellent service, very responsive and had no issues.
Excellent service, very responsive and had no issues. Jim Ellis called me to schedule service for recall and we got this scheduled right away and everything was on time. Highly recommend!
Oct 11, 2026
Prompt and responsive each time I reached out.
Prompt and responsive each time I reached out. Thanks for a great experience buying a car
Oct 11, 2026
Excellent Dealership to buy from.
Excellent Dealership to buy from. Loved the attention and professionalism of the staff. I would highly recommend this dealership.
Sep 26, 2026
Okay, thanks EJim Ellis dealerships.
Okay, thanks EJim Ellis dealerships... always professional, easy to work with, every time! ??
Sep 23, 2026
He was very hands on with everything and great with
He was very hands on with everything and great with communication. Friendly and very respectful
Fred Lovette
Sales Consultant
Oct 11, 2026
Prompt and responsive each time I reached out.
Prompt and responsive each time I reached out. Thanks for a great experience buying a car
Sep 19, 2026
From the frist call to the completion of the sale,Fed and
From the frist call to the completion of the sale,Fed and Sam were complete pros
Jul 06, 2026
This dealership makes you feel at home, very welcomed.
This dealership makes you feel at home, very welcomed. The people who work there are very courteous and helpful. They take that extra step to make sure you're satisfied.
Jun 19, 2026
Fred was very knowledgeable and provided great customer
Fred was very knowledgeable and provided great customer service, the transaction was fast and easy. We were given great advice about the warranty and was only offered services that made sense for our purchase. The entire team was friendly and responsive
Dec 10, 2025
Greeted promptly by sales associate.
Greeted promptly by sales associate. Vehicle was ready for delivery and the paperwork process was quick and straightforward.
Ken Wang
Finance Manager
Nov 03, 2026
They were great to deal with through the sale and repair.
They were great to deal with through the sale and repair. We will definitely buy from Jim Ellis again.
Oct 03, 2026
Went to look at a truck that turned out not to be what I
Went to look at a truck that turned out not to be what I wanted. David Estrella came to my rescue and found another on the lot and worked with me to get the price right. Go see David, he made my experience better than any other truck buying adventure I’ve had. I was in and out in time for family activity plans. You won’t regret it.
Sep 18, 2026
I had the most pleasurable experience possible at a
I had the most pleasurable experience possible at a dealership !!! Morris was my Salesman and he was on his game. He was very professional but also down to earth person. He answered every question that I had and just an all around good salesman ! I had a fun time and lots of laughs with Sami as I give him fits as most buyers try to do when purchasing a vehicle. I think he had as much fun as I did. The entire team that I dealt with was very friendly and willing to help in any way I needed.. Thanks especially to Morris, Sami and Ken (finance dept).
Aug 15, 2026
I turned my lease in yesterday to get into a new one, and
I turned my lease in yesterday to get into a new one, and honestly, it was the easiest car buying experience I’ve ever had. David reached out to me on my cell before I even walked into the dealership, which already told me he was going to take care of me. He was polite, he listened, and I could tell he actually cared about getting me the best deal instead of just closing a sale. I told him my budget going in, and somehow he came in under it. I still can’t believe that happened. No pressure, no games, just straight up honesty the whole way through. Five stars doesn’t even feel like enough. If I could give David a 6, I would. He’s got a customer for life now. See you in three years for my next one, David! If you’re heading to Jim Ellis, do yourself a favor and ask for David.
Jul 25, 2026
Disappointed, I was sent an estimate, but when I went to
Disappointed, I was sent an estimate, but when I went to pay, it was significantly higher! The charges were inflated from the estimate… Why send an estimate if it’s not valid! It’s not rocket science, oil change & fuel filter… Those are the same charges every time…. When I asked about why, I didn’t get a straight answer…. The service writer acted like it’s normal to do that… That’s just not good customer service…
Morris Walker
Sales Consultant
Sep 18, 2026
I had the most pleasurable experience possible at a
I had the most pleasurable experience possible at a dealership !!! Morris was my Salesman and he was on his game. He was very professional but also down to earth person. He answered every question that I had and just an all around good salesman ! I had a fun time and lots of laughs with Sami as I give him fits as most buyers try to do when purchasing a vehicle. I think he had as much fun as I did. The entire team that I dealt with was very friendly and willing to help in any way I needed.. Thanks especially to Morris, Sami and Ken (finance dept).
Jun 06, 2026
I recently purchased a 2023 GMC Sierra through Morris
I recently purchased a 2023 GMC Sierra through Morris Walker, and the experience was fantastic. Morris provided outstanding service from start to finish—professional, knowledgeable, and easy to work with. If I decide to purchase another GMC in the future, I will definitely go back to him. Thank you, Morris!
Apr 09, 2026
Everything and everyone was fast, extremely helpful and
Everything and everyone was fast, extremely helpful and I’ll be back. Thank you, Jeremiah Gooden
Jan 20, 2026
Excellent experience!
Excellent experience! My visit was on time and all the issues were covered. The service department is great!
Jan 16, 2026
Enjoyed working with them on pricing and trade in by cell
Enjoyed working with them on pricing and trade in by cell phone before deciding to drive 100 miles to dealership….very transparent on structuring a deal and no surprises once we arrived.
Nick Rose
Service Manager
Aug 13, 2026
Started off bad.
Started off bad. Service that was paid for appeared to not be done. Brakes(front and rear) both appeared not to be completed. So I was very apprehensive that any of the service was completed. Spoke with Charles who then got the service manager Nick involved. Nick had my vehicle picked up from our home. Brought back to their shop. Nick insured all the services were completed and had the truck returned to our home. He even had the truck detailed. So bad first experience but Charles and Nick went above and beyond to make us feel secure that our vehicle was taken care of properly. We will be returning for future services. Those two guys are simply wonderful.
Jul 11, 2026
Sami and the sales team have always been great to work
Sami and the sales team have always been great to work with and James in service has also always been great to work with when the vehicles I have owned needed repairs or service. Thank you to them all. Kevin A.
Jul 01, 2026
I have chosen to do business with Jim Ellis GMC Mall,
I have chosen to do business with Jim Ellis GMC Mall, Georgia for the last 10 years. They are an amazing dealership outstanding service Dept.! you will not be disappointed! Also, they have a great selection of vehicles!
May 07, 2026
The most trusted dealer in the area my service work was
The most trusted dealer in the area my service work was great with Mr.Rose
Mar 02, 2026
Everyone was kind and courteous.
Everyone was kind and courteous. I will be using for oil changes in the future
Tom Floystrop
Service Consultant
Nov 07, 2026
Tom was a fantastic service technician.
Tom was a fantastic service technician. He was very professional and knowledgeable. Took the time to answer any questions and concerns I had
Nov 05, 2026
Have been using Jim Ellis at Mall of Georgia for years.
Have been using Jim Ellis at Mall of Georgia for years. Service reps have been great to work with.
Nov 04, 2026
Jim ellis gmc has always treated me very well, I trust
Jim ellis gmc has always treated me very well, I trust them with my vehicle. Im always satisfied with the service they do for my trucks
Oct 29, 2026
The guy Charles was super rude and not answering my
The guy Charles was super rude and not answering my questions, and he treated me very poorly. The white guy that sat next to Charles was super nice and considerate. I forget his name.
Oct 20, 2026
Tom Floystrop is tops with me.
Tom Floystrop is tops with me. Outstanding service. Thank you. Tom and service team rock
Melissa Toole
Service Coordinator
Oct 18, 2026
Great customer service.
Great customer service. Provide quick assessments and suggest recommendations to improve vehicle performance. I had a great experience with the service team and currently feel comfortable with the care of my vehicle for sustainable performance. Thanks, GMC Mall of Georgia!
Oct 15, 2026
Friendly people and close to home, sometimes they wash my
Friendly people and close to home, sometimes they wash my vehicle. Always make things right
Sep 08, 2026
Great service and the peoples too at the desk , my truck
Great service and the peoples too at the desk , my truck 2024 at4 sierra GMC 2500 .HD.. Now my truck run very good
Jun 23, 2026
The staff at Jim Ellis always take great care of my
The staff at Jim Ellis always take great care of my vehicles and respect my time.
May 29, 2026
ED BARNES AND HIS TEAM ARE PHENOMENAL!
ED BARNES AND HIS TEAM ARE PHENOMENAL!!! I’m always met w cheerful courteous greetings and excellent service
Ben Atuegwu
Sales Consultant
Sep 24, 2026
Everything went smooth Ben and Sam did a fantastic job,
Everything went smooth Ben and Sam did a fantastic job, from start to finish, everything went smoothly
Sep 18, 2026
The car it is infested full of roaches.
The car it is infested full of roaches. Have to be more carful, to help costumers
Jun 20, 2026
Our buying experience at Jill Ellis Buick was
Our buying experience at Jill Ellis Buick was exceptional. Ben, our salesman, delivered outstanding service and ensured we were comfortable throughout the entire process. The Used Car Sales Manager, Jason Hunter, also checked in with us to confirm we were satisfied with the level of service provided. Additionally, Ken Wang from the finance department was excellent—he explained every detail clearly, ensured we fully understood the financing, and guided us seamlessly through each step. We truly appreciate the professionalism and care shown by the entire team.
Jun 01, 2026
I was able to negotiate a great price.
I was able to negotiate a great price. However, as a result, the dealer decided to REMOVE the tonneau cover that was on the truck at the initial test drive, and in photos in the vehicles listing..... immediately after I paid for the vehicle.
Sep 28, 2025
David and the team were awesome to work with.
David and the team were awesome to work with. Very friendly and outgoing. They really try to get you a good deal!
David Estrella
Sales Consultant
Oct 03, 2026
Went to look at a truck that turned out not to be what I
Went to look at a truck that turned out not to be what I wanted. David Estrella came to my rescue and found another on the lot and worked with me to get the price right. Go see David, he made my experience better than any other truck buying adventure I’ve had. I was in and out in time for family activity plans. You won’t regret it.
Sep 19, 2026
David was awesome!
David was awesome! This was my first time buying a car, and he made the whole process so much easier and less stressful. He was super helpful, answered all my questions, and really took care of me. I definitely recommend David if you’re looking for a car!
Aug 24, 2026
paperwork was super fast, easy and stress free.
paperwork was super fast, easy and stress free. Never thought buying a car would be this simple.
Aug 22, 2026
He was polite, he listened, and I could tell he actually
He was polite, he listened, and I could tell he actually cared about getting me the best deal instead of just closing a sale. I told him my budget going in, and somehow he came in under it. I still can’t believe that happened. No pressure, no games, just straight up honesty the whole way through. Five stars doesn’t even feel like enough. If I could give David a 6, I would. He’s got a customer for life now.
Aug 15, 2026
I turned my lease in yesterday to get into a new one, and
I turned my lease in yesterday to get into a new one, and honestly, it was the easiest car buying experience I’ve ever had. David reached out to me on my cell before I even walked into the dealership, which already told me he was going to take care of me. He was polite, he listened, and I could tell he actually cared about getting me the best deal instead of just closing a sale. I told him my budget going in, and somehow he came in under it. I still can’t believe that happened. No pressure, no games, just straight up honesty the whole way through. Five stars doesn’t even feel like enough. If I could give David a 6, I would. He’s got a customer for life now. See you in three years for my next one, David! If you’re heading to Jim Ellis, do yourself a favor and ask for David.
Christie Ledbetter
Service BDC Manager
Jan 13, 2026
Had an appointment with Ed Barnes for service on my
Had an appointment with Ed Barnes for service on my daughter’s car. As always, top notch communication and service!
Dec 26, 2025
Service was great!
Service was great! Ed was very informative and on point with his updates. Got everything done. Thank you!!!
Oct 26, 2025
Wouldn’t trust anyone else with my Yukon they take care
Wouldn’t trust anyone else with my Yukon they take care of their customers…. 5stars
Aug 31, 2025
Christie was so kind and such a great support with my car
Christie was so kind and such a great support with my car issues and Jim Ellis was very accommodating when I had to bring my car back for the same issue.
Jul 19, 2025
That was a good experience with you guys.
That was a good experience with you guys. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you.
Nick Jean-Gilles
Sales Consultant
Apr 24, 2026
Nick was a great salesman and very friendly.
Nick was a great salesman and very friendly. Also our finance manager was very helpful and genuine.
Apr 13, 2026
Nick at Jim Ellis Buick GMC is fantastic.
Nick at Jim Ellis Buick GMC is fantastic. He is professional and excellent to work with. He went above and beyond to ensure my car buying experience was easy. Keep doing great work, Nick!
Mar 31, 2026
Nick made this an easy experience .
Nick made this an easy experience . Got me in the car that I wanted . I live quite a way from the dealership but Nick helped me get approved and kept in communication the whole time and even got the car delivered to me . I definitely recommend Jim Ellis GMC at the mall of GA and Nick is your guy!
Jan 23, 2026
Outstanding experience, the dealership was professional
Outstanding experience, the dealership was professional and transparent. The finance specialist Jovan and Sales professional Nick made the process easy and stress-free; highly recommend
Jan 09, 2026
Excellent customer service.
Excellent customer service. The sales person, Nick, Jean-Gilles, and the manager were both very personal and knowledgable. they made the process much easier. love the purchase
Dominic Fiorentino
Service Consultant
Nov 13, 2026
Dominic was great and knowledgeable thanks for the lyth
Dominic was great and knowledgeable thanks for the lyth ride to and from the dealership
Nov 12, 2026
My service experience was good.
My service experience was good. The service advisor was good and knowledgeable. Service time was slow since I dropped the car at 7:30 in the morning and I didn't get it back until the next day at 2 pm.
Oct 30, 2026
Dominic was very friendly.
Dominic was very friendly. He’s easy to work with and was very helpful throughout the process.
Oct 28, 2026
Everyone was very professional and polite and very
Everyone was very professional and polite and very knowledgeable and was willing to help. The biggest thing was able to work me in the same day where another dealership told me I had to have an appointment Jim Ellis GMC will have my service business from now on.
Oct 25, 2026
Everything went smooth.
Everything went smooth. The repair was timely and within the budget I had allowed for this.
Monica Hernandez
Service Consultant
Nov 09, 2026
Fast service.
Fast service. Great waiting room. Excellent service advisers. Friendly advisor, great attitude and hard working.
Nov 09, 2026
Monica was excellent but service department almost took
Monica was excellent but service department almost took two hours and wasted time for the service which should be done when I came for the oil change
Nov 08, 2026
State of the art on how you deliver information back to
State of the art on how you deliver information back to owner. Quick and friendly
Nov 07, 2026
Have to replace my transmission which was a surprise.
Have to replace my transmission which was a surprise. Asked if there were any specials and only a couple hundred were shaved off. Went to a local shop with the same warranties and paid $8,600 but that were WAY more welcoming and accommodating with trying to work with me
Nov 07, 2026
It was a recall appointment.
It was a recall appointment. They were able to get it done expeditiously and painlessly.
Dmytro Darahan
Sales Consultant
Oct 11, 2026
Prompt and responsive each time I reached out.
Prompt and responsive each time I reached out. Thanks for a great experience buying a car
Oct 08, 2026
Excellent customer service!
Excellent customer service! He was vert responsive to any questions from start to finish of the purchase
Sep 17, 2026
Very professional and efficient Salesperson was
Very professional and efficient Salesperson was knowledgeable and the financing staff was professional I would buy from them again
Aug 19, 2026
The staff was very polite and professional.
The staff was very polite and professional. They addressed all of our concerns and quickly resolved them.
Jul 31, 2026
Just good people and prices That's it thats the truth
Just good people and prices That's it thats the truth thank you No So long and God bless
Richard Nourie
Internet Sales Manager
Jul 11, 2026
Sami and the sales team have always been great to work
Sami and the sales team have always been great to work with and James in service has also always been great to work with when the vehicles I have owned needed repairs or service. Thank you to them all. Kevin A.
Jul 01, 2026
I have chosen to do business with Jim Ellis GMC Mall,
I have chosen to do business with Jim Ellis GMC Mall, Georgia for the last 10 years. They are an amazing dealership outstanding service Dept.! you will not be disappointed! Also, they have a great selection of vehicles!
Feb 27, 2026
Jim Ellis made the process easy.
Jim Ellis made the process easy. Your dealership provided a “high end” experience. Your employees were very helpful.
Feb 23, 2026
Very professional.
Very professional. They treated me very well. I love the service. Great,awesome, the best
Jan 27, 2026
Jim Ellis dealership was easy to work with and the
Jim Ellis dealership was easy to work with and the purchase of my truck went very smooth. I first made contact with the internet manager, Richard Nouris, who assisted with getting me the numbers I requested. Then salesman Victor Harris, closed the deal like a boss! Victor was personable, knowledgeable and overall cared about my purchase experience. He was forthcoming, transparent and did not pressure me to make any hasty decisions. I highly recommend the Jim Ellis dealership, especially using Victor as the salesman, and would buy another vehicle from them anytime.
Chris Reyes
Sales Consultant
Oct 11, 2026
Excellent Dealership to buy from.
Excellent Dealership to buy from. Loved the attention and professionalism of the staff. I would highly recommend this dealership.
Sep 30, 2026
Nice dealership!
Nice dealership! I worked with Chris Reyes and he was great. Explained everything well and got me the best deal possible. Thanks for helping me get in my new truck and I look forward to visiting Jim Ellis GMC in the future!
May 13, 2026
The buying process was very smooth.
The buying process was very smooth. They were able to get me in and out quickly
Apr 15, 2026
The process was quick and easy.
The process was quick and easy. Everyone there made sure you are comfortable and taken care of
Apr 10, 2026
Charles P is really good, always kept me updated and
Charles P is really good, always kept me updated and always took good care of me when I had to get my truck serviced/fixed
Jason Ropp
Parts Manager
Feb 23, 2026
Very professional.
Very professional. They treated me very well. I love the service. Great,awesome, the best
Aug 07, 2025
Jim Ellis Buick Gmc Mall of Georgia is the best Gmc go
Jim Ellis Buick Gmc Mall of Georgia is the best Gmc go ship in Atlanta. Prompt service pay attention to detail..
Jun 15, 2025
Nice dealership.
Nice dealership. Richard was very professional and helpful. Bought the vehicle through my credit union.
Feb 05, 2025
Richard Newton is the best!
Richard Newton is the best! Kind, helpful considerate, Everyone was cordial and went out of their way to sure I was taken care of. The facilities were top notch..... clean and classy. This was my third truck purchased at Jim Ellis and every experience has been great.
Dec 09, 2024
Purchasing a vehicle and service department was a joy to
Purchasing a vehicle and service department was a joy to work with. Timely and professional personal.
Jason Hunter
Used Car manager
Nov 06, 2026
Friendly and attentive.
Friendly and attentive. Great customer service. Richard Newton is a very good sales person and Jivon the Finance Manager work hard at getting the best deal. Overall Concierge level service experience.
Nov 06, 2026
They were great but they wouldn't just throw in 1 or 2
They were great but they wouldn't just throw in 1 or 2 oil changes Overall good experience
Nov 04, 2026
Great transaction!
Great transaction! Easy to work with- car was delivered and the trade in was picked up.
Oct 11, 2026
Excellent Dealership to buy from.
Excellent Dealership to buy from. Loved the attention and professionalism of the staff. I would highly recommend this dealership.
Sep 17, 2026
THE BEST CAR PURCHASING EXPERIENCE I EVER HAD!
THE BEST CAR PURCHASING EXPERIENCE I EVER HAD!THE STAFF IS PHENOMENAL. EVERYONE WAS KIND,INFORMATIVE,AND VERY ATTENTIVE TO MY NEEDS.IN LESS THAN 24 HOURS I WAS PURCHASING AND DRIVING OFF WITH MY NEW BLESSING. THANK-YOU??.
Otis Louden
Sales Consultant
Apr 22, 2026
I met several employees and never felt pressured to buy
I met several employees and never felt pressured to buy at any time. Otis Louden is a great salesman and was very comfortable to work with.
Apr 03, 2026
We had a great experience at Jim Ellis!
We had a great experience at Jim Ellis! Otis was incredibly helpful and knowledgeable about the vehicle, making the entire process smooth and stress-free. Ken was also fantastic during the financing portion. He explained everything clearly and made it easy to understand our options. Overall, everything was excellent, and we truly appreciated the great customer service from start to finish!
Jan 20, 2026
I had a great experience working with Otis.
I had a great experience working with Otis. He was patient, transparent, and genuinely personable throughout the entire process. I never felt pressured, and he made sure everything was clear from start to finish. Highly recommend!
Jan 17, 2026
Friendly and professional.
Friendly and professional. Answered all my questions and move me through the process quickly and easily
Aug 01, 2025
We had a wonderful experience at Jim Ellis GMC and we
We had a wonderful experience at Jim Ellis GMC and we LOVE our new Yukon Denali! Every person we encountered was excellent to work with.
Cristian Prado
Sales Consultant
Oct 10, 2025
Cristian Prado was absolutely outstanding.
Cristian Prado was absolutely outstanding. Listened & exceeded my expectations with ease. So professional & respectful. The whole team was easy to deal with. Couldn't ask for better! Thank you all & love my car!
Sep 18, 2025
Outstanding service from these men including Cristian
Outstanding service from these men including Cristian Prada . I would recommend skim Ellis to everyone and the Buick Envista Avenir. Love my car!
Sep 12, 2025
I was pleased with how well they worked together to
I was pleased with how well they worked together to complete my paperwork. Will trade with them again in the future.
Sep 02, 2025
This dealership was awesome!
This dealership was awesome! All the guys were super!Will be back! Christian was very patient and listened to what our needs were! I will definitely be sending people to these guys! Love my car!
Jul 30, 2025
All the people I dealt with were awesome.
All the people I dealt with were awesome. They were nice, knowledgeable, and honest. I felt like I made the right decision on my vehicle.
Shelton Story
Sales Manager
Nov 03, 2026
They were great to deal with through the sale and repair.
They were great to deal with through the sale and repair. We will definitely buy from Jim Ellis again.
Oct 30, 2026
Candice Blumberg was a pleasure to work my purchase out
Candice Blumberg was a pleasure to work my purchase out with. We started communicating through email in which she was very timely with her responses. She was very accommodating and considerate with my time frames as well. When I got to the dealership she already had the truck I was interested in pulled up front and I was test driving within minutes of arriving. Afterwards she continued to be kind and not pushy or making me feel pressured at all. After the paperwork and deal was done she even took her time to help me return my rental vehicle by meeting me at enterprise with my newly purchased truck. Overall great car buying experience. I would recommend to others and even return again myself in the future.
Oct 30, 2026
Candice Blumberg was a pleasure to work my purchase out
Candice Blumberg was a pleasure to work my purchase out with. We started communicating through email in which she was very timely with her responses. She was very accommodating and considerate with my time frames as well. When I got to the dealership she already had the truck I was interested in pulled up front and I was test driving within minutes of arriving. Afterwards she continued to be kind and not pushy or making me feel pressured at all. After the paperwork and deal was done she even took her time to help me return my rental vehicle by meeting me at enterprise with my newly purchased truck. Overall great car buying experience. I would recommend to others and even return again myself in the future.
Oct 28, 2026
Ive already did a review but to sum it up ive purchased
Ive already did a review but to sum it up ive purchased alot if vehicles in my lifetime and this was by far my best experience very quick and smooth process great atmosphere great team work
Sep 24, 2026
Fast and efficient Nick was great, prices were awesome
Fast and efficient Nick was great, prices were awesome and dealership was clean Easy and no pressure